Job Listings

As the Senior Property Administrator/ Quality Assurance Specialist (Shared) (NCR), you will act as a model of customer service excellence to all organizational staff members in the Office of Military Commissions (OMC), as part of DISA’s Joint Service Provider (JSP) Service Delivery contract.  You will lead the property operations for this program.  That includes but is not limited to planning the execution of: procurements, staging, delivery, storage, accountability, inventories, and Defense Reutilization and...

Experience in the following: fiber optic network cabling installations, splicing, polishing, cleaving, connecting, fusion splicing, testing, terminations (fusion and mechanical), electromechanical connectorization, assembling, and documenting; conducting fiber optic testing with Corning, Exfo, and Fluke testers, assist with design/engineering of Internet Service Provider (ISP)/ Operating Server Provider (OSP) projects and fiber optic cabling documentation – OSP Insight; operating test equipment for evaluating fiber optic and copper

  Provide Quality Control (QC) support on a wide variety of IT systems, to include premises wiring; inside plant (ISP) infrastructure, telecommunications rooms/areas and associated infrastructure; and outside cable plant (OSP) infrastructure. This is for Inside and Outside Plant with...

Empower AI: As a casual Medical Review Specialist III (Medical Reviewer III) you will primarily perform Medicare comprehensive medical record and claims review to make payment determinations for Medicare PART A. Part A services include End Stage Renal Disease (ESRD), Outpatient Rehabilitation Facilities (ORFs), Rural Health Clinics (RHCs), Critial Access Hospitals (CAHs) and others. Perform projects or duties as assigned as a Medical Review Specialist.  You will serve as a critical component in meeting our mission of providing excellent...

  DIGIT is looking for a Netscaler SME to support the design, implementation, monitoring, management, change management, software upgrades, problem/incident resolution, and root cause analysis of network circuits and devices as part of a large technology refresh initiative. The  Netscaler SME shall focus on implementation and coordination of wired and wireless network equipment across hundreds of sites across the globe, remotely coordinating the work.  Additionally the Netscaler SME  may be required to perform Level / Tier 2+ Network Architecting and Administration...

Empower AI: As a casual status Customer Service Representative I (CSR I) for Empower AI, Inc., you will contact and communicate with providers to obtain required medical record documentation in an expeditious manner. The CSR works in a fast-paced challenging environment using clear, concise descriptions of the requested provider documentation to avoid misunderstanding and the need for repeated follow-up calls.  You will serve as a critical component in meeting our mission of providing excellent services to our clients. Your experience ensures an exciting and rewarding opportunity to be at the forefront of activities related to implementing healthcare reform on a national...

As the Helpdesk Support (Senior) (NCR), you will act as a model of customer service excellence to all organizational staff members in the Office of Military Commissions (OMC) as part of DISA’s J6 Service Delivery contract.  This position provides daily on-site support for up to 75 customers in the OMC Office of the Chief Prosecutor (OCP) directorate within OMC.  This...

The Cloud Operations Lead / SRE Manager (Cloud/SRE Mgr) provides enterprise-level operational management of cloud operations and Site Reliability Engineering (SRE) leadership for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) information technology (IT) infrastructure.  USCIS has over 27,000 Government employees and contractors working at over 250 offices worldwide.   The USCIS Enterprise Infrastructure Division (EID) of the Office of Information Technology (OIT) provides IT infrastructure engineering,...

The Automation Architect Lead (Auto Lead) provides enterprise-level automation and operational management of leadership for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) information technology (IT) infrastructure.  USCIS has over 27,000 Government employees and contractors working at over 250 offices worldwide.     The USCIS Enterprise Infrastructure Division (EID) of the Office of Information Technology (OIT) provides IT infrastructure...

The Deputy Program Manager and Chief Engineer (DPM-CHENG) provides enterprise-level operational design and management of hybrid operations for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) information technology (IT) infrastructure.  USCIS has over 27,000 Government employees and contractors working at over 250 offices worldwide.     The USCIS Enterprise Infrastructure Division (EID) of the Office of Information Technology (OIT) provides IT infrastructure...

The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and...

     SYSTEMS ENGINEER V   - Leads consulting services to members of professional staff and to the customer in the analysis and design...

  The ServiceNow Architect is a strategic, high‑impact technical leader responsible for shaping the design, architecture, and delivery of complex ServiceNow solutions that drive Empower AI’s growth pipeline. Working closely with solutioning, capture, delivery, and business development teams, this role ensures every solution is scalable, secure, mission‑aligned, and built for enterprise longevity. As a key influencer across the organization, the ServiceNow Architect advances platform capabilities, supports major strategic pursuits, and drives meaningful outcomes across all business units.

    - Dictates design choices to software developers, including but not limited to: platforms, coding and technical levels - Gains a complete understanding of needs and effectively communicates them to the software design team - Works independently designing and developing new software products or major enhancements to existing software -

ESSENTIAL FUNCTIONS BY LEVEL:   - This position is expected to have the equivalent skills of Cisco CCNP Collaboration or higher certification, Cisco CCNP Routing and Switching certification or equivalent. Experience in VoIP and have at least 5 years working experience in a Unified Communications environment and as well as Cisco unified communications (UCS) configurations and operations, and UC applications – to include WebEx, Avaya Communicator, Skype, and associated unified communications protocols. This position will...

Overview:   The Change Management (CM) Lead (CML) provides enterprise-level operational CM leadership for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) information technology (IT) infrastructure.  USCIS has over 27,000 Government employees and contractors working at over 250 offices worldwide.    

Infrastructure Management/Technical Lead - Change, Configuration and Infrastructure Management   - Assists customer in understanding product configuration; communicates and documents the change process and policies; conducts configuration planning; audits requirements and validates baselines - Develops control processes and policies and...

SME Task Lead – Unified Communications   - Responsible for planning, developing, and implementing the organization’s telecommunications infrastructure - Installs, configures, maintains, supports, and optimizes all telephone systems and services, voicemail and PBX communication systems, and video conferencing environments -

Highlights of Responsibilities:  - Provide Pre-Sales support through working closely with AI Solution Engineers and professional services teams. - Participate in requirement gathering and technical requirement definition by attending client meeting, interviews, and workshops. - Work with the sales team introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell. - Providing technical solutions regarding the firm’s security products and services as well as provide customer training. - Contribute to future technology architecture roadmap by recommending options from third party/cloud...

We are seeking an experienced Lead Cloud Engineer (10-15 years) with deep expertise in Amazon Web Services (AWS) to drive the design, implementation, and governance of cloud-native infrastructure. This role requires both hands-on technical capability and leadership skills to guide engineering teams, ensure architectural best practices, and deliver scalable, secure, and compliant solutions.    Key Responsibilities  - Technical Leadership: Provide technical guidance, mentor junior engineers, and lead technical...