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As a Technical Project Manager you will play an active role in managing, performing and completing assigned technical small to large-scale projects. Your duties will include overseeing move, add, change (MAC) projects specifically focused on computer systems. You will work directly with other groups to ensure that projects are coordinated and completed within agreed-upon due dates. The Technical Project Manager will be responsible for developing project scopes, managing timelines, mitigating risks, and communicating progress to customers. As a Technical Project Manager you should have...
DIGIT is seeking a highly skilled Microsoft Windows Engineer SME to provide expert-level support for hardware, software, and operating systems to our GSA customers. This Lead Windows Engineer role will manage and maintain our core Windows environment, including developing and maintaining a standardized quarterly Windows image to ensure a consistent and secure baseline. The ideal candidate will possess extensive expertise in deploying software and security updates via BigFix, scripting, troubleshooting, and resolving complex issues related to Group Policy, networking, hardware, software,...
We are seeking an accomplished Pricing Analyst to join our Pricing Team. The ideal candidate will bring expertise in cost estimating and pricing analysis, ensuring compliance with Request for Proposal (RFP) requirements and in compliance with regulatory requirements and Empower AI’s disclosures. This role demands a strong understanding of government contracting practices and the ability to clearly present financial insights to senior leadership. This fast-paced position requires excellent problem-solving, multitasking, and communication skills, with the ability to work both independently...
Network Infrastructure Tech II with minimum active Secret clearance, TS/SCI preferred. Requires travel to Ft. Meade, Md. as the work will be done there.
- Ability to help resolve complex technical issues and assist with project implementation with some independence.
- Install passive infrastructure cabling of supporting systems (e.g., fiber, copper, etc.)
- Install active infrastructure equipment.
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Network Infrastructure Tech III with minimum active Secret clearance, TS/SCI preferred. Requires travel to Ft. Meade, Md. as the work will be done there.
- Ability to help resolve complex technical issues and assist with project implementation with some independence.
- Install passive infrastructure cabling of supporting systems (e.g., fiber, copper, etc.)
- Install active infrastructure equipment.
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Experience in the following: fiber optic network cabling installations, splicing, polishing, cleaving, connecting, fusion splicing, testing, terminations (fusion and mechanical), electromechanical connectorization, assembling, and documenting; conducting fiber optic testing with Corning, Exfo, and Fluke testers, assist with design/engineering of Internet Service Provider (ISP)/ Operating Server Provider (OSP) projects and fiber optic cabling documentation – OSP Insight; operating test equipment for evaluating fiber optic and copper
Experience in the following: fiber optic network cabling installations, splicing, polishing, cleaving, connecting, fusion splicing, testing, terminations (fusion and mechanical), electromechanical connectorization, assembling, and documenting; conducting fiber optic testing with Corning, Exfo, and Fluke testers, assist with design/engineering of Internet Service Provider (ISP)/ Operating Server Provider (OSP) projects and fiber optic cabling documentation – OSP Insight; operating test equipment for evaluating fiber optic and copper
The Sr. Director, Business Development(DoS/DHS/Fed Civ) will drive growth across the Department of State (DoS) and key civilian agencies, including USCIS and others, by identifying, qualifying, and capturing new business opportunities that align with corporate strategic objectives. The BDE will cultivate strong customer and partner relationships, proactively engage with industry stakeholders, and leverage innovative approaches to position the company for long-term success. This role requires both strategic vision and tactical execution to build a sustainable pipeline, expand our presence within targeted accounts, and achieve measurable growth....
Position Summary
The Senior Director of Capture Management leads Empower AI’s enterprise-wide capture organization, overseeing a team of Capture Managers responsible for pursuing and winning the company’s highest-value opportunities. This role ensures disciplined capture practices, enterprise alignment, and strong execution across the full capture lifecycle. Reporting to the EVP & Chief Growth Officer, the Senior Director is accountable for building a high-performing capture team, driving growth through competitive win strategies, and...
CUSTOMER SERVICE REPRESENTATIVE II
- Understands and represents company’s mission, vision, and values to all internal and external customers
- Engages customer in appropriate communication, managing expectations while building a collaborative relationship
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CUSTOMER SERVICE REPRESENTATIVE II Bilingual (Spanish) - Hours 11:30am -8:00pm (EST)
- Understands and represents company’s mission, vision, and values to all internal and external customers
- Applies knowledge of the process of requesting medical records from various types of healthcare facilities, including but not...
Key Responsibilities: Work location is Camp Humphreys, Korea.
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- Responsible for overall contract performance, formulating and enforcing work standards; assigning schedules; reviewing work discrepancies; supervising contractor personnel; and communicating policies, purposes, and goals of the organization to subordinates.
- Manage all phases of the project lifecycle for complex IT programs, from initiation through closeout.
- Develop and maintain detailed project plans, risk management plans, work breakdown structures (WBS), and resource allocations.
- Coordinate efforts across technical and functional teams, including vendors, to deliver project outcomes on...
Key Responsibilities: Work location is Camp Humphreys, Korea.
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Responsible for providing technical direction for C4OPS planning and policy.
- Responsible for assisting in the development of interoperability and interdependency requirements of systems, networks, and cybersecurity.
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Responsible for assisting supported organizations in articulating their requirements and recommended C4OPS priorities for battle command/senior leaders.
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Responsible for developing the organizational messaging strategy for engaging the entire customer base.
- Responsible for developing Service...
Key Responsibilities: Work location is Camp Humphreys, Korea.
- Responsible for testing, installing, and maintaining C4I operations and maintenance (O&M) systems to include Cisco Digital Network Architecture (NDA), Cisco Call Manager (CCM), and Cisco Unified Communications Manager (CUCM).
- Responsble for leading a team of network engineers.
- Responsible for providing expert Tier-3 desktop, server and network troubleshooting service, security incident response, and infrastructure advanced technical support.
- Responsible for documenting service delivery procedures in a Tier 3 Support Standard Operation Procedure (SOP).
- Ensure high availability and...
Key Responsibilities: Work location is Camp Humphreys, Korea.
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Responsible for providing leadership and technical direction for all IT-related activities.
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Responsibilities include designing, implementing, and maintaining secure and reliable IT infrastructure, overseeing system administration, network operations, and cybersecurity measures; ensuring compliance with DoD cybersecurity regulations, managing IT budget and resources, and providing expert guidance on emerging technologies.
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Responsible for leading and mentoring IT contracted personnel, resolving complex technical issues, and...
Key Responsibilities: Work location is Camp Humphreys, Korea.
- The NETOPS Manager shall oversee the internal enterprise services of Network Administration, System Administration, Unified Capabilities, and Cybersecurity.
- Manage the operations and performance of complex WAN environments comprising multiple equipment vendors and network technologies.
- Oversee the internal enterprise service areas of Network Administration, System Administration, Unified Capabilities (UC), and Cybersecurity.
- Provide expert-level configuration, troubleshooting, and optimization of the following technologies:
- Routers, network switches, network...
Key Responsibilities: Work location is Camp Humphreys, Korea.
- Lead the development, implementation, and maintenance of cybersecurity strategies, programs, and policies in accordance with DoD and federal cybersecurity mandates.
- Ensure systems are secured in compliance with DoD directives, including DoD 8570.01-M, NIST SP 800-53, and RMF (Risk Management Framework) requirements.
- Serve as the senior advisor for Computer Network Defense (CND) and Information Assurance (IA) activities.
- Oversee the development and implementation of incident response, vulnerability management, security operations, and compliance monitoring.
- Coordinate with system owners,...
Key Responsibilities: Work location is Camp Humphreys, Korea.
- Responsible for tracking, logging, categorizing, and maintaining all changes made to network baselines.
- Works with Government and contractor staff in the development and enhancement of Change and Configuration Management (CCM) tools.
- Establish, maintain, and enforce Configuration Management (CM) policies, procedures, and standards aligned with ITIL or industry best practices.
- Maintain the Configuration Management Database (CMDB), ensuring accuracy, completeness, and consistency of configuration item (CI) data.
- Oversee the Change Management process, including change request evaluation,...
Responsibilities: Work location is Camp Humphreys, Korea.
- Lead the administration and support of a virtualized server environment that includes both Microsoft Windows and Unix/Linux systems.
- Design, configure, and manage systems and services related to Windows Server, MS SQL, MS CRM, MS SCCM, and other enterprise applications.
- Oversee the maintenance and monitoring of SAN storage systems (e.g., Dell Compellent, EMC) and Dell Tape Libraries for...
Key Responsibilities: Work location is Camp Humphreys, Korea.
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Oversees all aspects of customer service center service delivery teams and operations.
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Daily interaction with team leads to ensure objectives of the organization and customer service quality are maximized; experience conducting performance reviews of IT services.
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Ensures continuous improvement is a focus area.
- Manage and supervise a multi-work center IT support staff, ensuring consistent service quality across locations.
- Oversee daily operations of a customer-support Service Desk with a team of 10 or more...