Job Listings

As an DSCAEUD Dedicated Deskside Support Technician you will provide comprehensive support to our DSCA customer, assisting them with software, hardware, and network-related issues. You will have daily interactions with the customer, ensuring their productivity and resolving any IT problems they may encounter with their desktops, laptops, software installations, and other critical needs. You will also rely on your Tier 2 diagnostic experience and judgment to identify, research, and resolve technical problems; follow established workflow procedures and instructions to ensure efficient problem-solving. Additionally, you will be responsible for documenting incidents and resolutions in the Service Now ticket tracking system,...

Empower AI: Empower AI is looking for a self-driven Service Delivery Manager (SDM) with a desire for success and a relentless interest in providing positive customer experience to complement a cohesive team of IT professionals. Responsible for delivery and ownership of holistic customer service offerings. Ensures that policies and processes are in place to deliver consistent, efficient, and effective services. Responsible for improving, optimizing, standardizing, and streamlining customer support processes that yield improvements to customer experience. Responsible for leading IT service delivery with an emphasis on best practices to transition to easier-to-use, self-help...

DIGIT is looking for a Senior Network Services Engineer to support the design, implementation, monitoring, management, change management, software upgrades, problem/incident resolution, and root cause analysis in support of migrating one of their Data Centers to Cisco Application Centric Infrastructure (ACI).  GSA IT would like to continue building on our network upgrade successes by implementing ACI in the RTP Data Center. GSA wants to migrate from CISCO End of Life equipment to the new ACI hardware and migrate all the applications at the site.  With the goal of simplifying, securing, automating, and accelerating the...

  Empower AI: As a Technical Surveillance Countermeasures (TSCM) -- Expert, you will work with a team of Technical Surveillance Countermeasures (TSCM) professionals responsible for designing, implementing, and administering security systems for the safety of the United States. In assuming this position, you will be a critical contributor to meeting Empower AIs mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.

Empower AI: As an Asset Management JWICS Imaging Technician, you will perform asset management imaging activities at all locations supporting organizational staff members within the Joint Service Provider (JSP) user community and you will interact daily with Service Deck Technicians to ensure productivity and provide resolution to asset management imaging issues that the Service Deck Technicians may have with existing desktops, laptops & tablets. As an Asset Management Imaging Technician, you will apply your comprehensive...

Empower AI: Serves as the Lead RMF Engineer for a large, complex project.  Applies an understanding of cybersecurity frameworks and guides (such as the National Institute of Standards and Technology's Risk Management Framework (RMF) or the Defense Information Systems Agency Security Technical Implementation Guide (STIG)) to specific systems to manage and improve their cybersecurity posture. Works with Project stakeholders and technical teams to identify and prepare cybersecurity artifacts. Ensures timely completion of deliverables.   Highlights of Responsibilities: - Advises appropriate senior leadership or Authorizing Official of changes affecting the...

Empower AI: Serves as the Quality Assurance Manager for a large, complex project. Responsible for the effective development and implementation of programs to ensure that all information systems, products, and services meet minimum company standards and end-user requirements   Highlights of Responsibilities: - Establishes and maintains a process for evaluating software and associated documentation - Responsible for the design and implementation of policies and procedures to ensure that quality standards are met during production - Maintains the level of quality throughout the software life cycle - Conducts formal and informal reviews at...

Empower AI: Serves as the Project Manager for a large, complex project. Responsible for the planning, initiating, and management of multiple Information Technology projects.  Leads and guides the work of a planning staff.  Serves as liaison between programmatic and technical aspects of projects and initiatives.  Plans project stages and phases and assesses the business, mission, and technical implications of each.  Monitors progress to assure deadlines, standards, and contract requirements.   Highlights of Responsibilities: - Oversees the efforts of planning staff in managing the lifecycle of assigned projects - Analyzes user needs to...

Empower AI: Serves as the Engineering Manager for a large, complex project. Responsible for the planning, initiating, and management of multiple Information Technology engineering projects.  Provides technical direction for the development, engineering, interfacing, integration and testing of specific components of complex hardware/software systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards developing system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis. Leads and guides the work of a large and diverse engineering staff.  Serves as liaison...

Empower AI: Serves as the Program Manager for a large, complex project and works with the Government Contracting Officer (KO), Contracting Officer Representative (COR), Government management personnel and customer representatives, and Contractor leads and staff. Responsible for the overall management of the project) and ensuring that the technical solutions and schedules in the contract are implemented in a timely manner. Performs enterprise-wide horizontal integration planning and interfaces to other functional systems. Organizes, directs, and coordinates the planning and production of all contract support activities. Provides industry best practices for executing projects based on the Information Technology Infrastructure Library (ITIL) model and...

Empower AI: Provides strategic leadership, architectural guidance, technical integration, and direct operational engineering support to align contract support with customer requirements and priorities. Develops and maintains systems and information processes to support enterprise mission needs; develops information technology rules and requirements that describe baseline and target architectures. Establishes and maintains information technology policies, procedures and standards. Interfaces with customer technical and project leadership. Serves as the Alternate Program Manager.   Highlights of Responsibilities: - Supports the Program Manager in the development,...

As the Sr. Helpdesk Support (NCR), you will act as a model of customer service excellence to all organizational staff members in the Office of Military Commissions (OMC) as part of DISA’s J6 Service Delivery contract.  This position provides daily on-site support for up to 75 customers in the OMC Trial Judiciary (TJ) and Office of Court Administration (OCA) directorates within OMC.  This position resides in Crytal City, VA. The location includes collateral and SCIF offices where you will operate in the...

  DIGIT is seeking a Tech Writer/Program Communications Lead to create IT messages for end users, technical teams, as well as program-wide messaging.   This role is responsible for taking technical information, and then creating plain language messaging for end users to understand how the technical information impacts them. The Program Communications Lead primarily drafts and sends email communications, but also proofreads and edits pertinent documentation (e.g. articles being shared, slide decks, etc.)  or other messaging. 

SUMMARY The ServiceNow Developer role seeks a highly skilled professional adept in crafting, configuring, and deploying ServiceNow solutions to enhance business process automation and service management. This comprehensive position involves not only the development and customization of ServiceNow applications but also ensuring their integration and compliance with security standards. Ideal candidates should be proficient in web technologies, understand API-based system integration, and have...

Highlights of Responsibilities:   - Support Payroll department, processing of timesheets, and payroll system administration - Develop capability to perform full payroll duties as required for backup/interim purposes

Empower AI:  Serves as the Operations Manager for a large, complex project.  Plans, initiates, and manages Information Technology operations.  Leads and guides the work of technical staff.  Serves as liaison between business and technical aspects of ongoing operations and initiatives. Plan operational stages and phases and assesses mission and technical implications for each.  Monitors progress  to assure deadlines, standards, and contract requirements.   Highlights of Responsibilities: - Oversees the efforts of operations staff to design, develop, engineer and implement solutions - Analyzes user needs to determine functional and...

Looking for a Senior Splunk Software Engineer with the ability to develop analytics, build a new Splunk instance to replace an existing system's capabilities and modernize/improve; including: analyzing requirements, designing and sizing Splunk architectures, crafting ingest capabilities, data modeling, solutions development, dashboard designing and Splunk Enterprise Security administrations.  

Seeking an Information Systems Security Engineer (ISSE) to join our team in the Annapolis Junction MD area. Our dynamic team delivers information security solutions that facilitates secure data flows and the detection/prevention of unauthoirzed behaviours, performs system security vulnerability assessments and solution development, provides enterprise-level network, server, desktop, and application security services.  

  Seeking a Senior Systems Administrator to join our team in the Annapolis Junction, MD area. Our dynamic team delivers information security solutions that facilitate secure data flows and the detection/prevention of unauthorized behaviors, performs system security vulnerability assessments and solution development, provide enterprise-level network, server, desktop, and application security services.  

In this position the employee will design, build, test, implement, and maintain applications to meet Air National Guard requirements, using ASP.NET, MVC, Web Forms, Blazor, MS SQL Server,, and TFS for source control.  The Web Application Developer will need to unsderstand a range of applications and develop solutions in a team environment.  The Application Developer will also assist in the testing and matienenance of applications.