Job Listings

Empower AI: As a Customer Service Representative I (CSR I) for Empower AI, Inc., you will contact and communicate with providers to obtain required medical record documentation in an expeditious manner. This is a casual position. The CSR works in a fast-paced challenging environment using clear, concise descriptions of the requested provider documentation to avoid misunderstanding and the need for repeated follow-up calls.  You will serve...

Empower AI is in search on an Information Systems Security Manager (ISSM) to support the Air National Guard Reserve Order Writing System (AROWS) as part of the Air National Guard Web Tools and Cloud Support Services (AWTCSS) Contract.  The ISSM will perform the following functions:  - Conduct information system security inspections, tests, and reviews of the Risk Management Framework (RMF) Information Assurance Package to ensure...

ESSENTIAL FUNCTIONS BY LEVEL:   - This position is expected to have the equivalent skills of Cisco CCNP Collaboration or higher certification, Cisco CCNP Routing and Switching certification or equivalent. Experience in VoIP and have at least 5 years working experience in a Unified Communications environment and as well as Cisco unified communications (UCS) configurations and operations, and UC applications – to include WebEx, Avaya Communicator, Skype, and associated unified communications protocols. This position will...

ESSENTIAL FUNCTIONS BY LEVEL:   NETWORK ENGINEER III  Monitors network hardware operations to ensure properly set configuration...

    - Dictates design choices to software developers, including but not limited to: platforms, coding and technical levels - Gains a complete understanding of needs and effectively communicates them to the software design team - Works independently designing and developing new software products or major enhancements to existing software -

      Network Infrastructure Tech II with minimum active Secret clearance, TS/SCI preferred. Requires travel to Ft. Meade, Md. as the work will be done there.   - Ability to help resolve complex technical issues and assist with project implementation with some independence. - Install passive infrastructure cabling of supporting systems (e.g., fiber, copper, etc.) - Install active infrastructure equipment. -

The Sr. Director, Business Development(DoS/DHS/Fed Civ) will drive growth across the Department of State (DoS) and key civilian agencies, including USCIS and others, by identifying, qualifying, and capturing new business opportunities that align with corporate strategic objectives. The BDE will cultivate strong customer and partner relationships, proactively engage with industry stakeholders, and leverage innovative approaches to position the company for long-term success. This role requires both strategic vision and tactical execution to build a sustainable pipeline, expand our presence within targeted accounts, and achieve measurable growth....

The Senior Benefits Manager leads the strategy, design, administration, and optimization of Empower AI’s employee benefits programs. Empower AI aims to equip federal agency personnel with AI tools and insights, allowing them to focus on higher-value, mission-focused objectives. This role reports to VP, Human Resources and ensures that all benefit offerings are competitive, cost‑effective, compliant with regulations, and aligned with organizational goals. The Senior Benefits Manager serves as the subject‑matter expert on health and welfare plans, retirement programs, leave administration,...

Empower AI: As the Senior Systems Administrator/Task Lead (NCR), you will act as a model of customer service excellence to all organizational staff members in the Office of Military Commissions (OMC) as part of DISA’s Joint Service Provider (JSP) Service Delivery contract.  You will be responsible for managing a team of highly qualified professionals and interacting daily with the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Further, you will participate in the planning and implementing key OMC IT initiatives anticipated during this effort. Although...

As a CybersecurityEngineer, you will assist the Project Manager with Risk Management Framework (RMF) related activities, including Security Control Assessments (SCA), and assisting system owners in the transition to RMF compliance. In assuming this position, you will be a critical contributor to meeting Empower AI’s mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. This position is located in Fort Huachuca, Arizona; relocation assistance, while not guaranteed, may be available.   Highlights of...

  Provide Quality Control (QC) support on a wide variety of IT systems, to include premises wiring; inside plant (ISP) infrastructure, telecommunications rooms/areas and associated infrastructure; and outside cable plant (OSP) infrastructure. This is for Inside and Outside Plant with...

Empower AI: As a Medical Review Specialist III (Medical Reviewer III) for Empower AI, Inc., you will perform Medicare comprehensive medical record and claims review to make payment determinations for Diagnosis Related Group (DRG) claims. Perform projects or duties as assigned as a Medical Review Specialist. You will serve as a critical component in meeting our mission of providing excellent services to our clients. Your experience ensures an exciting and rewarding opportunity to be at the forefront of activities related to implementing...

Experience in the following: fiber optic network cabling installations, splicing, polishing, cleaving, connecting, fusion splicing, testing, terminations (fusion and mechanical), electromechanical connectorization, assembling, and documenting; conducting fiber optic testing with Corning, Exfo, and Fluke testers, assist with design/engineering of Internet Service Provider (ISP)/ Operating Server Provider (OSP) projects and fiber optic cabling documentation – OSP Insight; operating test equipment for evaluating fiber optic and copper

Experience in the following: fiber optic network cabling installations, splicing, polishing, cleaving, connecting, fusion splicing, testing, terminations (fusion and mechanical), electromechanical connectorization, assembling, and documenting; conducting fiber optic testing with Corning, Exfo, and Fluke testers, assist with design/engineering of Internet Service Provider (ISP)/ Operating Server Provider (OSP) projects and fiber optic cabling documentation – OSP Insight; operating test equipment for evaluating fiber optic and copper

Overview: In this role, you will play a pivotal role in shaping and executing Empower AI’s internal communications strategy, enhancing our brand presence on social media, and fostering meaningful engagement with our stakeholders across various platforms. Reporting to the Human Resources team, this role will focus on targeted communications for our employees, that will engage, retain and inform all at the same time. Responsibilities: -

Key Responsibilities: Work location is Camp Humphreys, Korea.   - Responsible for providing technical direction for C4OPS planning and policy. - Responsible for assisting in the development of interoperability and interdependency requirements of systems, networks, and cybersecurity. - Responsible for assisting supported organizations in articulating their requirements and recommended C4OPS priorities for battle command/senior leaders. - Responsible for developing the organizational messaging strategy for engaging the entire customer base. - Responsible for developing Service...

Key Responsibilities: Work location is Camp Humphreys, Korea.   - Responsible for testing, installing, and maintaining C4I operations and maintenance (O&M) systems to include Cisco Digital Network Architecture (NDA), Cisco Call Manager (CCM), and Cisco Unified Communications Manager (CUCM). - Responsble for leading a team of network engineers. - Responsible for providing expert Tier-3 desktop, server and network troubleshooting service, security incident response, and infrastructure advanced technical support. - Responsible for documenting service delivery procedures in a Tier 3 Support Standard Operation Procedure (SOP). - Ensure high availability and...

Key Responsibilities: Work location is Camp Humphreys, Korea. - - Responsible for overall contract performance, formulating and enforcing work standards; assigning schedules; reviewing work discrepancies; supervising contractor personnel; and communicating policies, purposes, and goals of the organization to subordinates. - Manage all phases of the project lifecycle for complex IT programs, from initiation through closeout. - Develop and maintain detailed project plans, risk management plans, work breakdown structures (WBS), and resource allocations. - Coordinate efforts across technical and functional teams, including vendors, to deliver project outcomes on...

Key Responsibilities: Work location is Camp Humphreys, Korea.   - The NETOPS Manager shall oversee the internal enterprise services of Network Administration, System Administration, Unified Capabilities, and Cybersecurity. - Manage the operations and performance of complex WAN environments comprising multiple equipment vendors and network technologies. - Oversee the internal enterprise service areas of Network Administration, System Administration, Unified Capabilities (UC), and Cybersecurity. - Provide expert-level configuration, troubleshooting, and optimization of the following technologies: - Routers, network switches, network...

Key Responsibilities: Work location is Camp Humphreys, Korea.   - Lead the development, implementation, and maintenance of cybersecurity strategies, programs, and policies in accordance with DoD and federal cybersecurity mandates. - Ensure systems are secured in compliance with DoD directives, including DoD 8570.01-M, NIST SP 800-53, and RMF (Risk Management Framework) requirements. - Serve as the senior advisor for Computer Network Defense (CND) and Information Assurance (IA) activities. - Oversee the development and implementation of incident response, vulnerability management, security operations, and compliance monitoring. - Coordinate with system owners,...