OCONUS Senior Systems Administrator (location is Camp Humphreys, Korea)

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities: Work location is Camp Humphreys, Korea. 

• Lead the administration and support of a virtualized server environment that includes both Microsoft Windows and Unix/Linux systems.
• Design, configure, and manage systems and services related to Windows Server, MS SQL, MS CRM, MS SCCM, and other enterprise applications.
• Oversee the maintenance and monitoring of SAN storage systems (e.g., Dell Compellent, EMC) and Dell Tape Libraries for data protection and disaster recovery.
• Manage and optimize VMware virtualization environments and ensure high availability of virtual machines and services.
• Administer Unix-based operating systems, including Linux and Solaris, as part of the hybrid server environment.
• Configure, troubleshoot, and maintain network protocols including TCP/IP, UDP, MPLS, IPv4, and IPv6.
• Lead a team of system administrators, providing technical guidance, task prioritization, and mentoring.
• Perform routine and emergency system maintenance, patching, and performance tuning.
• Ensure all systems comply with applicable security, configuration, and documentation standards.
• Support system backup, restoration, and continuity of operations planning.

Minimum Requirements:

• Minimum of ten (10) years of hands-on experience managing complex, mixed-environment (Windows and Unix/Linux) virtualized server infrastructure.
• High level of expertise in the following technologies and platforms:
  • Microsoft Windows Server and Microsoft Windows Desktop (e.g., Windows 10)
  • Microsoft SQL Server (MS SQL), MS CRM, and MS SCCM
  • VMware virtualization platforms
  • Dell Compellent and EMC SANs, and Dell Tape Libraries
  • Unix variants, including Linux and Solaris
  • Network protocols: TCP/IP, UDP, MPLS, IPv4, and IPv6
• Microsoft Certified Solutions Expert (MCSE) in Windows Server and Exchange Server at time of appointment.
• Strong problem-solving skills and ability to respond to high-impact, high-urgency incidents.
• Proven experience leading technical teams or system administration functions.

Security Clearance:

• Must possess a minimum active Secret clearance at the time of appointment.
• Must maintain eligibility for continued clearance and access to secure facilities and systems throughout employment.

Preferred Qualifications:

• Experience in DoD or government-secured environments.
• Additional certifications (e.g., VMware VCP, CompTIA Security+, Linux certifications).
• Familiarity with ITIL service management principles and ticketing systems.
• Experience with system hardening and compliance to DoD STIGs.

Physical Requirements:

This position requires the ability to perform the below essential functions:

• Primarily on-site in a secure facility, may require on-call availability and after-hours work during outages or upgrades.
• May involve lifting, installing, or moving server and network hardware.
• Occasional travel to support sites or customers.
• Must be able to work in a high-security environment and comply with all relevant security protocols.

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.