Job Listings

The PgM shall be responsible for the overall execution and success of this TO and provides overall leadership, management, direction, and guidance for all contractor personnel assigned to the TO.  The PgM is ultimately responsible for the quality and efficiency of the TO, to include both technical issues and business processes.  The PgM has the authority to commit and make decisions for EAI in response to Government issues, concerns, questions, and comments, as well as be proactive in alerting the Government to potential contractual or programmatic issues including situations that may comprise the contractor’s ability to provide services.

Overview:   The Service Center Manager (SCM) shall be responsible for the total management of the Service Center, including the Service Desk (SD), Desktop Support, incident and IT service request management and tracking, ticket escalation, communications and notifications, mobile services support, management of knowledge-based articles and SOPs. The SCM shall be responsible for overseeing SD personnel, responsible for total ticket ownership...

    Empower AI is in search of an Information Systems Security Manager (ISSM) to support the Air National Guard Reserve Order Writing System (AROWS) as part of the Air National Guard Web Tools and Cloud Support Services (AWTCSS) Contract. This position is remote but must live within 2 hours of Andrews AFB, Md. and able to report onsite if necessary for meetings, etc. The ISSM will perform the following functions:    -

The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and...

The Total Rewards Director is responsible for the end-to-end strategy, design, administration, and governance of the organization’s compensation, benefits, and leave programs, with a strong emphasis on federal contracting environments, including Service Contract Act (SCA) compliance.This is a highly hands-on role that requires a strategic thinker who is also willing and able to personally own and execute day-to-day total rewards processes while building structure, documentation, and scalable procedures. The ideal candidate is comfortable operating in ambiguity, multitasking across...

  The Financial Analyst  shall assist the Program Manager and the VP, Federal Civilian Business Unit with the overall execution and success of this TO and to provide overall lfinancial  management, direction, and guidance for the TO.  The Financial Analyst is ultimately responsible for the quality and efficiency of the financial management and reportinmg of this TO and interfaces with both the USG and Corporate stakeholders as needed.   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport...

  We are seeking a collaborative, entrepreneurial, and results-driven marketing leader to shape and execute Empower AI’s enterprise marketing strategy. This role is critical to how Empower AI positions itself in the Federal market, supports strategic priority pursuits, and builds a scalable, multi-year marketing foundation for sustained growth. This position requires 2-3 days a week in our Reston, Va. office.   The Director of Marketing will own Empower AI’s brand, messaging, digital presence,...

      Network Infrastructure Tech III with minimum active Secret clearance, TS/SCI preferred. Requires travel to Ft. Meade, Md. as the work will be done there.   - Ability to help resolve complex technical issues and assist with project implementation with some independence. - Install passive infrastructure cabling of supporting systems (e.g., fiber, copper, etc.) - Install active infrastructure equipment. -

Empower AI: As a Customer Service Representative I (CSR I) for Empower AI, Inc., you will contact and communicate with providers to obtain required medical record documentation in an expeditious manner. This is a casual position. The CSR works in a fast-paced challenging environment using clear, concise descriptions of the requested provider documentation to avoid misunderstanding and the need for repeated follow-up calls.  You will serve...

ESSENTIAL FUNCTIONS BY LEVEL:   - This position is expected to have the equivalent skills of Cisco CCNP Collaboration or higher certification, Cisco CCNP Routing and Switching certification or equivalent. Experience in VoIP and have at least 5 years working experience in a Unified Communications environment and as well as Cisco unified communications (UCS) configurations and operations, and UC applications – to include WebEx, Avaya Communicator, Skype, and associated unified communications protocols. This position will...

ESSENTIAL FUNCTIONS BY LEVEL:   NETWORK ENGINEER III  Monitors network hardware operations to ensure properly set configuration...

    - Dictates design choices to software developers, including but not limited to: platforms, coding and technical levels - Gains a complete understanding of needs and effectively communicates them to the software design team - Works independently designing and developing new software products or major enhancements to existing software -

      Network Infrastructure Tech II with minimum active Secret clearance, TS/SCI preferred. Requires travel to Ft. Meade, Md. as the work will be done there.   - Ability to help resolve complex technical issues and assist with project implementation with some independence. - Install passive infrastructure cabling of supporting systems (e.g., fiber, copper, etc.) - Install active infrastructure equipment. -

The Sr. Director, Business Development(DoS/DHS/Fed Civ) will drive growth across the Department of State (DoS) and key civilian agencies, including USCIS and others, by identifying, qualifying, and capturing new business opportunities that align with corporate strategic objectives. The BDE will cultivate strong customer and partner relationships, proactively engage with industry stakeholders, and leverage innovative approaches to position the company for long-term success. This role requires both strategic vision and tactical execution to build a sustainable pipeline, expand our presence within targeted accounts, and achieve measurable growth....

Empower AI: As the Senior Systems Administrator/Task Lead (NCR), you will act as a model of customer service excellence to all organizational staff members in the Office of Military Commissions (OMC) as part of DISA’s Joint Service Provider (JSP) Service Delivery contract.  You will be responsible for managing a team of highly qualified professionals and interacting daily with the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Further, you will participate in the planning and implementing key OMC IT initiatives anticipated during this effort. Although...

  Provide Quality Control (QC) support on a wide variety of IT systems, to include premises wiring; inside plant (ISP) infrastructure, telecommunications rooms/areas and associated infrastructure; and outside cable plant (OSP) infrastructure. This is for Inside and Outside Plant with...

Empower AI: As a Medical Review Specialist III (Medical Reviewer III) for Empower AI, Inc., you will perform Medicare comprehensive medical record and claims review to make payment determinations for Diagnosis Related Group (DRG) claims. Perform projects or duties as assigned as a Medical Review Specialist. You will serve as a critical component in meeting our mission of providing excellent services to our clients. Your experience ensures an exciting and rewarding opportunity to be at the forefront of activities related to implementing...

Experience in the following: fiber optic network cabling installations, splicing, polishing, cleaving, connecting, fusion splicing, testing, terminations (fusion and mechanical), electromechanical connectorization, assembling, and documenting; conducting fiber optic testing with Corning, Exfo, and Fluke testers, assist with design/engineering of Internet Service Provider (ISP)/ Operating Server Provider (OSP) projects and fiber optic cabling documentation – OSP Insight; operating test equipment for evaluating fiber optic and copper

Experience in the following: fiber optic network cabling installations, splicing, polishing, cleaving, connecting, fusion splicing, testing, terminations (fusion and mechanical), electromechanical connectorization, assembling, and documenting; conducting fiber optic testing with Corning, Exfo, and Fluke testers, assist with design/engineering of Internet Service Provider (ISP)/ Operating Server Provider (OSP) projects and fiber optic cabling documentation – OSP Insight; operating test equipment for evaluating fiber optic and copper

Overview: In this role, you will play a pivotal role in shaping and executing Empower AI’s internal communications strategy, enhancing our brand presence on social media, and fostering meaningful engagement with our stakeholders across various platforms. Reporting to the Human Resources team, this role will focus on targeted communications for our employees, that will engage, retain and inform all at the same time. Responsibilities: -