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We are delighted that you’re exploring employment with us! Empower AI has exciting opportunities across all functions that will challenge you, provide a fantastic place to work, and allow you to continue your growth and professional development.
Use our search fields below to find the next step in your career path!
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This position is for a Senior Citrix Administrator supporting the ALTESS Windows team. This is currently a mixed and growing environment of Windows 2019 and Windows 2022. This position will work with the existing Windows team to manage,maintain, deploy, troubleshoot and support servers for a mixed customer environment. This position will plan, execute and implement new system HW and SW and create and maintain team technical instructions, operating procedures and policies as needed.
This position will need to be adept at monitoring and tuning system performance, ongoing operation of the servers, hardening of the servers and reporting of the overall security and operational status. The position will also recommend...
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The Senior Storage Administrator supports a mixed and growing environment of enterprise storage hardware, working with the existing OS and Storage teams to manage, maintain, deploy, troubleshoot, and support servers and storage systems for ALTESS and its customers.
This is a remote-eligible position. Local candidates in the Roanoke and Radford, Virginia area are encouraged to apply, and work may be performed locally for those who prefer an on-site or hybrid arrangement. The ideal candidate will bring hands-on enterprise storage administration expertise, strong DoD...
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The Senior UNIX System Engineer supports a mixed and growing environment of Red Hat Enterprise Linux, Oracle Enterprise Linux, and Solaris UNIX systems. Working alongside the existing UNIX team, this position manages, maintains, deploys, troubleshoots, and supports servers across a mixed customer environment, planning and implementing new system hardware and software while creating and maintaining team technical instructions, operating procedures, and policies.
This is a remote-eligible position. Local candidates in the Roanoke and...
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The Senior Windows Administrator supports the ALTESS Windows team in a mixed and growing environment of Windows Server 2019 and 2022. Working with the existing Windows team, this position manages, maintains, deploys, troubleshoots, and supports servers across a mixed customer environment, planning and implementing new system hardware and software while creating and maintaining team technical instructions, operating procedures, and policies.
This is a remote-eligible position. Local candidates in the Roanoke and Radford, Virginia area are encouraged to apply, and work...
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ALTESS Key Personnel Opportunities - Radford, Virginia
U.S. Army IT managed service provider and data center organization
Welcome! Empower AI is excited to connect with professionals who are interested in future employment opportunities with us in the Radford/Roanoke area. Below are the key personnel opportunities we will be recruiting for as we prepare to bid on this contract. Please review the positions below and apply directly to the requisitions you'd...
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The Senior Cybersecurity Internal Controls Administrator provides comprehensive support in accordance with DoDI 8500.01, DoDI 8510.01, and AR 25-2, delivering Enterprise eMASS and Risk Management Framework (RMF) services, including developing RMF packages, maintaining asset lists and categorizations, and scheduling and coordinating system validation reviews.
This is a remote-eligible position. Local candidates in the Roanoke and Radford, Virginia area are encouraged to apply, and work may be performed locally for those who prefer an on-site or hybrid arrangement. The...
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The Senior Cybersecurity Network Defense Administrator performs a variety of network defense activities in accordance with established guidelines and best practices, managing ACAS infrastructure, configuration, scanning, reporting, and analysis activities in accordance with the DISA ACAS Best Practices Guide.
This is a remote-eligible position. Local candidates in the Roanoke and Radford, Virginia area are encouraged to apply, and work may be performed locally for those who prefer an on-site or hybrid arrangement. The ideal candidate will bring deep network defense and...
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The Senior Cybersecurity Incident Response Administrator manages Security Information and Event Management (SIEM) systems, including deployment, installation, infrastructure management, and event monitoring in accordance with Army Business System Log Data Policy and other DoD/Army requirements. This role creates SIEM dashboards for clear, concise visualization of security-related events, enabling near real-time detection of anomalies and investigation of threats.
This is a remote-eligible position. Local candidates in the Roanoke and Radford, Virginia area are encouraged to...
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The Applications Team Lead brings senior application project management experience utilizing Agile development best practices. Under indirect supervision, this position oversees the management of multiple application modernization projects, including requirements gathering, estimating level of effort, drafting development stories, facilitating backlog reviews and sprint planning meetings, coordinating resources, reviewing QA results, and performing final review.
Senior Application Project management experience utilizing agile development best practices. Under indirect supervision, oversees the management of multiple application...
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Description
Empower AI is seeking a ServiceNow Catalog Practice Lead to direct the ITSM platform (ServiceNow) development for a Department of War agency supported by an enterprise IT Customer Support Services program. The primary outcome for this position is the timely delivery of high-quality, secure, and effective solutions on this platform that automate processes and improve the user experience. You will direct the delivery of new applications, modules, and enhancements in accordance with the Government-prioritized backlog. You...
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The Procurement Analyst provides specialized Assistance Awards expertise to support the review, analysis, and documentation of assistance appeals. This position reports to the Director of Operations or as delegated and will coordinate closely with the Office of Acquisition Terminations (OAT), the Office of the Chief Financial Officer, the Audit, Performance, and Compliance (APC) Audit Director, and the Office of General Counsel (GC). This is a hybrid position requiring 3 days a week in the DC office.
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The Paralegal – Litigation Support performs a variety of legal administrative tasks to support the attorneys in OGC and/or attorneys in other Agencies handling litigation on behalf of USAID. The Paralegal – Litigation Support must have extensive experience supporting cases in Federal Courts and/or Administrative forums within the Federal Government. The incumbent performs legal support functions which require discretion and judgment in the application of specialized knowledge of laws, applicable rules of discovery, precedent decisions, regulations, agency policies, and judicial or administrative proceedings. This is a hybrid role requiring 3 days a week in DC...
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This position will support our newly awarded DCSA contract.
Empower AI is seeking a motivated Purchasing Support and Asset Management Specialist
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POSITION SUMMARY
The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD provides support to users of...
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POSITION SUMMARY
The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD provides support to users of...
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Systems Admin.
Responsibilities:
- Perform configuration management processes and change-control activities,...
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As a Service Management Operations Lead, you will own enterprise service delivery improvement and the Customer Experience (CX) program.
You will drive the introduction of new technologies and processes that improve service delivery across availability, monitoring, support, patching, and scalability. You will own the Customer Experience (CX) Roadmap and the Customer Support Metrics Dashboard (CSMD), serving as the senior technical voice for ITIL/ITSM operations and stakeholder engagement at the program level.
Highlights of...
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Primary Duty – VIP Systems Analysis, Cradle-to-Grave Ownership, and Independent Judgment
- Independently applies systems analysis techniques and specialized technical knowledge to diagnose and resolve Tier II hardware, software, and connectivity failures for Level II Gold and Level III Platinum VIP users across NIPRNet and higher classification networks; maintains single-ownership cradle-to-grave accountability for each incident and service request.
- Conducts daily Level III Platinum VIP wellness visits between 6:30 AM and 10:00 AM; independently analyzes and documents current issues impacting...
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This position will support our newly awarded DCSA contract.
Empower AI is seeking a Senior ITCR / Requirements Analyst to...
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This position will support our newly awarded DCSA contract.
Description
is seeking a VoIP Technician to install, configure, and provide Tier II resolution for enterprise Voice over IP services for a Department of War agency across NIPRNet, SIPRNet, and JWICS enclaves. The technician analyzes escalated voice incidents (phone registration, call...
