We are delighted that you’re exploring employment with us! Empower AI has exciting opportunities across all functions that will challenge you, provide a fantastic place to work, and allow you to continue your growth and professional development.
Use our search fields below to find the next step in your career path!
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- Dictates design choices to software developers, including but not limited to: platforms, coding and technical levels
- Gains a complete understanding of needs and effectively communicates them to the software design team
- Works independently designing and developing new software products or major enhancements to existing software
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ESSENTIAL FUNCTIONS BY LEVEL:
- This position is expected to have the equivalent skills of Cisco CCNP Collaboration or higher certification, Cisco CCNP Routing and Switching certification or equivalent. Experience in VoIP and have at least 5 years working experience in a Unified Communications environment and as well as Cisco unified communications (UCS) configurations and operations, and UC applications – to include WebEx, Avaya Communicator, Skype, and associated unified communications protocols. This position will...
Overview:
The Change Management (CM) Lead (CML) provides enterprise-level operational CM leadership for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) information technology (IT) infrastructure. USCIS has over 27,000 Government employees and contractors working at over 250 offices worldwide.
Infrastructure Management/Technical Lead - Change, Configuration and Infrastructure Management
- Assists customer in understanding product configuration; communicates and documents the change process and policies; conducts configuration planning; audits requirements and validates baselines
- Develops control processes and policies and...
SME Task Lead – Unified Communications
- Responsible for planning, developing, and implementing the organization’s telecommunications infrastructure
- Installs, configures, maintains, supports, and optimizes all telephone systems and services, voicemail and PBX communication systems, and video conferencing environments
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Highlights of Responsibilities:
- Provide Pre-Sales support through working closely with AI Solution Engineers and professional services teams.
- Participate in requirement gathering and technical requirement definition by attending client meeting, interviews, and workshops.
- Work with the sales team introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell.
- Providing technical solutions regarding the firm’s security products and services as well as provide customer training.
- Contribute to future technology architecture roadmap by recommending options from third party/cloud...
We are seeking an experienced Lead Cloud Engineer (10-15 years) with deep expertise in Amazon Web Services (AWS) to drive the design, implementation, and governance of cloud-native infrastructure. This role requires both hands-on technical capability and leadership skills to guide engineering teams, ensure architectural best practices, and deliver scalable, secure, and compliant solutions.
Key Responsibilities
- Technical Leadership: Provide technical guidance, mentor junior engineers, and lead technical...
Change Management Lead - Change, Configuration and Infrastructure Management
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Systems Architect for EndPoint Solutions - Unified Communications
- Designs and develops a client/server environment
- Develops strategy of client/server system and designs infrastructure necessary to support that strategy
- Provides designs for high quality, reliable, and flexible infrastructure to support the enterprise IP network, including strategic planning for lifecycle...
ESSENTIAL FUNCTIONS BY LEVEL:
NETWORK ENGINEER III
Monitors network hardware operations to ensure properly set configuration...
Configuration Management Lead – Change, Configuration and Infrastructure Management
- Assists customer in understanding product configuration; communicates and documents the change process and policies; conducts configuration planning; audits requirements and validates...
NETWORK ARCHITECT III
- Responsible for the design, implementation and evolution of the network and supporting systems
- Remains informed of new technical...
Sr. Windows Engineer - Hosting
- Collaborate with Engineers and Product Managers to implement functionality
- Ability to meet deadlines and satisfy requirements from other Engineers and Product Management
- Designing and delivering efficient and comprehensive best practices
- Architect, deploy and help maintain cloud-first/services-first secure solutions in support of our next-generation services, leveraging DevOps principles
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SYSTEMS ADMINISTRATOR IV
- Responsible for high-level, day-to-day operational maintenance, support, and upgrades for complex operating systems, workstations and servers
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Sr. Unix Engineer - Hosting
SYSTEMS ENGINEER V
- Leads consulting services to members of professional staff and to the customer in the analysis and design...
The ServiceNow Architect is a strategic, high‑impact technical leader responsible for shaping the design, architecture, and delivery of complex ServiceNow solutions that drive Empower AI’s growth pipeline. Working closely with solutioning, capture, delivery, and business development teams, this role ensures every solution is scalable, secure, mission‑aligned, and built for enterprise longevity. As a key influencer across the organization, the ServiceNow Architect advances platform capabilities, supports major strategic pursuits, and drives meaningful outcomes across all business units.
Empower AI: As the Accounts Services Manager, you will lead and manage a team of highly skilled technicians and leads to ensure that all network account services are delivered within contract defined Service Level Agreements. You will also develop and implement initiatives for training and knowledge management while promoting a culture of high-quality customer service. In assuming this position, you will be a critical contributor to meeting Empower AI's mission: To deliver innovative, cost-effective...
The Subcontracts Administrator III is responsible for managing all procurement actions (subcontractors and buying). This role performs the full range of procurement lifecycle activities, from supporting government RFP releases through subcontract execution, administration and closeout. This is a hybrid role and requires working onsite Tuesday's and Wednesday's in our Reston, Va. office.
Responsibilities:
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