Job Listings

  The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option.  The EITSD provides support to users of GSA’s internal infrastructure as well as applications and systems owned by various GSA Service and Staff...

  The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option.  The EITSD provides support to users of GSA’s internal infrastructure as well as applications and systems owned by various GSA Service and Staff...

  The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option.  The EITSD provides support to users of GSA’s internal infrastructure as well as applications and systems owned by various GSA Service and Staff...

  The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option.  The EITSD provides support to users of GSA’s internal infrastructure as well as applications and systems owned by various GSA Service and Staff...

  DIGIT is seeking a Desktop Support Technician to support onsite information technology needs for GSA users in the Regional Office Building.  This position will work as part of a team to troubleshoot hardware, communicate with GSA site POCs, facilitate fix actions and support request fulfillment.     As a leading...

  DIGIT is seeking a Desktop Support Technician to support onsite information technology needs for GSA users in the Regional Office Building.  This position will work as part of a team to troubleshoot hardware, communicate with GSA site POCs, facilitate fix actions and support request fulfillment.     As a leading provider of advanced information technology solutions and professional services...

DIGIT is seeking a Desktop Support Technician to support onsite information technology needs for GSA users in the Regional Office Building.  This position will work as part of a team to troubleshoot hardware, communicate with GSA site POCs, facilitate fix actions and support request fulfillment.     As a leading provider of advanced information...

  The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option.  The EITSD provides support to users of GSA’s internal infrastructure as well as applications and systems owned by various GSA Service and...

POSITION SUMMARY The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option.  The EITSD provides support to users of...

DIGIT is seeking a Deskside Support Central Office Lead to manage a team of 12 full time employees at the General Services Administration Headquarters Building.  This position requires management of operations within the headquarters as well as dispatch work within 50 miles of the facility.  Close collaboration with the customer and multiple stakeholders is essential to successful operations of on site support. This position is Hybrid.    As a...

As a Technical Project Manager you will play an active role in managing, performing and completing assigned technical tasks for small to large-scale projects. Your duties will include overseeing move, add, change (MAC) projects specifically focused on computer systems. You will work directly with other groups to ensure that projects are coordinated and completed within agreed-upon due dates. The Technical Project Manager will be responsible for developing project scopes, managing timelines, mitigating risks, and communicating progress to customers. As a Technical Project Manager you should have a foundational...

  The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option.  The EITSD provides support to users of GSA’s internal infrastructure as well as applications and systems owned by various GSA Service and Staff...

      ADVISORY STAFF SPECIALIST V   - Serves as the top level technical or functional expert, often working on multiple projects and programs -

  MEDICAL REVIEWER III - Conducts medical record audits to determine the medical necessity and/or appropriateness of medical treatment as defined by the Statement of Work and CMS directives as well as state and local specific regulations  - Conducts in-depth claims analysis utilizing extensive knowledge of medical terminology, ICD-9-CM, ICD-10-CM, CPT-4, APR-DRG, and HCPCS Level...

Empower AI is seeking an Engineering Lead to manage all technical design efforts for implementing or improving IT services and support for the Army National Guard (ARNG) National Guard Bureau (NGB) National Capital Region (NCR) Network Enterprise Center (NEC) IT Support Services contract. This role is critical in driving the development of optimized IT solutions that enhance operational efficiencies and reduce total cost of ownership (TCO). Experience with the National Guard and/or defense-related programs is strongly preferred.  

Empower AI: Serves as the Project Manager for a large, complex project. Responsible for the planning, initiating, and management of multiple Information Technology projects.  Leads and guides the work of a planning staff.  Serves as liaison between programmatic and technical aspects of projects and initiatives.  Plans project stages and phases and assesses the business, mission, and technical implications of each.  Monitors progress to assure deadlines, standards, and contract requirements.   Highlights of Responsibilities: - Oversees the efforts of planning staff in managing the lifecycle of assigned projects

We are looking for an experienced and proactive Facility Security Officer (FSO) to oversee and manage all aspects of facility security operations. This role is critical in ensuring compliance with government and corporate security requirements. The FSO will be responsible for developing, updating, and maintaining security plans, procedures, and instructions, as well as performing essential access control functions, including managing badges, access cards, and visitor requests. The ideal candidate will have extensive knowledge of the Defense Information System for Security (DISS) and experience working within the SCI/SAP program environments. Strong organizational skills, attention to detail,...

Empower AI: The Technical Director provides strategic leadership, architectural guidance, technical integration, and direct operational engineering support to align contract support with customer requirements and priorities. Develops and maintains systems and information processes to support enterprise mission needs; develops information technology rules and requirements that describe baseline and target architectures. Establishes and maintains information technology policies, procedures and standards. Interfaces with customer technical and project leadership. Serves as the Alternate Program Manager.   Highlights of Responsibilities: -

Empower AI: Empower AI is looking for a self-driven Service Delivery Manager (SDM) with a desire for success and a relentless interest in providing positive customer experience to complement a cohesive team of IT professionals. Responsible for delivery and ownership of holistic customer service offerings. Ensures that policies and processes are in place to deliver consistent, efficient, and effective services. Responsible for improving, optimizing, standardizing, and streamlining customer support processes that yield improvements to customer experience. Responsible for leading IT service delivery with an emphasis on best practices to transition to easier-to-use, self-help...

Empower AI: Serves as the Lead RMF Engineer for a large, complex project.  Applies an understanding of cybersecurity frameworks and guides (such as the National Institute of Standards and Technology's Risk Management Framework (RMF) or the Defense Information Systems Agency Security Technical Implementation Guide (STIG)) to specific systems to manage and improve their cybersecurity posture. Works with Project stakeholders and technical teams to identify and prepare cybersecurity artifacts. Ensures timely completion of deliverables.   Highlights of Responsibilities: - Advises appropriate senior leadership or Authorizing Official of changes affecting the...