Please Enable Cookies to Continue
Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.
We are delighted that you’re exploring employment with us! Empower AI has exciting opportunities across all functions that will challenge you, provide a fantastic place to work, and allow you to continue your growth and professional development.
Use our search fields below to find the next step in your career path!
**If you are a current Empower AI Employee, please visit the internal Employee Career Center on myEmpowerAI to search, apply and refer friends to jobs!
The system cannot access your location for 1 of 2 reasons:
- Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
- Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort
-
As a Deputy Program Manager, you will act for the Program Manager in their absence and serve as the alternate contractor representative for the Defense Counterintelligence and Security Agency (DCSA) Customer Support Services (CSS) contract.
You will support day-to-day program operations, manage tier-down delegation of program responsibilities across functional leads, and provide continuity of operations across the DCSA CSS support footprint. You will partner with the Program Manager to ensure consistent execution of service delivery commitments and compliance with all PWS...
-
As a Risk Management Support Lead, you will be accountable for safeguarding the enterprise mission of the Defense Counterintelligence and Security Agency (DCSA) Customer Support Services (CSS) contract by ensuring all systems meet cybersecurity, Risk Management Framework (RMF), and Authorization to Operate (ATO) requirements.
You will lead end-to-end RMF execution from system categorization through continuous monitoring, manage System Security Plans (SSP), Security Assessment Reports (SAR), and Plans of Action and Milestones (POA&M), operate the Enterprise Mission Assurance Support Service...
-
SUMMARY
DIGIT is seeking a Deskside Support Technician to provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
-
The AV Installation Technician is responsible for installing, configuring, testing, and documenting audiovisual systems in support of classroom, conference, broadcast, and specialized media environments. This role supports the successful deployment of wired and wireless AV systems by performing equipment installation, cabling, integration support, labeling, testing, troubleshooting, and turnover activities while ensuring compliance with technical standards, project requirements, and site safety expectations.
Key Responsibilities:
-
-
The Control Systems Programmer is responsible for programming, integrating, testing, and documenting audiovisual control systems and related technologies in support of complex AV and broadcast environments. This role supports implementation of wired and wireless AV systems, digital signal processing, networked media components, and associated user interfaces to ensure reliable, secure, and operationally effective system performance.
Key Responsibilities:
- Develop,...
-
The DSP Programmer is responsible for programming, integrating, testing, and documenting digital signal processing and AV control solutions that support complex wired and wireless audiovisual environments. This role helps deliver reliable, user-friendly systems by translating approved system designs into functional configurations, validating performance in the field, and supporting turnover to end users and Government stakeholders.
Key Responsibilities:
- Program...
-
The Network Installation and Configuration Technician is responsible for installing, configuring, testing, documenting, and supporting wired and wireless network infrastructure. This role performs hands-on work with structured cabling, network hardware, device configuration, connectivity testing, troubleshooting, and as-built documentation to ensure reliable, secure, and standards-aligned network operations.
Key Responsibilities:
- Install, terminate, label, and test copper and fiber cabling for LAN,...
-
SUMMARY
DIGIT is seeking a Deskside Support Technician to provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
-
The Senior AV Technician is responsible for installing, configuring, integrating, testing, troubleshooting, and documenting audiovisual systems in support of classroom, conference, broadcast, and specialized media environments. This role provides advanced technical expertise in the field, supports successful system deployment and acceptance, and serves as a senior team member who helps guide junior technicians, resolve complex issues, and maintain high standards of quality and execution.
Key Responsibilities:
-
-
SUMMARY
DIGIT is seeking a Deskside Support Technician to provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
-
Highlights of Responsibilities:
- Proactively monitors adherence to service level agreements (SLAs) using ServiceNow dashboards and performance reports, escalating deviations to program leadership.
- Drives continuous service improvement by conducting in-depth analysis of service desk performance metrics and...
-
SUMMARY
DIGIT is seeking a Junior Computer User Support Specialist to support ticket processing and resolution management, which includes detailed and clear documentation of the problems and the actions taken to resolve them. Customer service is key to this position. You will provide technical assistance to computer users by answering questions to resolve computer problems for the end user. Typical assistance concerns the use of computer hardware and software, to include...
-
Director, Business Development — DoS/DHS/Federal Civilian
The Director of Business Development for the Federal Civilian Business Unit will be responsible for driving new business growth across the Department of State, DHS, GSA, HHS, and other priority federal civilian accounts. This is a quota-carrying business development role requiring demonstrated success as the primary account and pursuit business development lead for large-scale federal civilian opportunities.
The ideal candidate will bring established customer relationships, proven account ownership, disciplined pipeline development, and...
-
Highlights of Responsibilities:
-
Primary Duty – AT Engineering, Senior Technical Authority, Section 508 Compliance, and Independent Judgment
-
-
Highlights of Responsibilities:
- Leads J6 Knowledge Management strategy and operations across all Service Desk functional areas (PWS 6.1 through 6.15), maintaining the WI Repository with approximately 900 defined WIs in the Call Center and Desk Side Support portals, 150 in the Self-Help Portal, and additional WIs and SOPs across all supporting service areas.
-
-
Highlights of Responsibilities:
- Analyzes mobile device service data from ServiceNow and MDM platforms to generate performance reports and trend analyses.
- Produces regular reporting on mobile program metrics including device inventory, activation rates, ticket volumes, SLA compliance, and data usage.
-
Primary Duty – Customer Account Management, Requirements Development, and Independent Judgment
- Independently manages an assigned portfolio of supported organizations as the dedicated Customer Account Manager; exercises discretion in planning, conducting, and documenting recurring in-person and virtual engagements with identified customer representatives; independently advocates for customer requirements within J6.
- Independently develops and processes Business Requirements Documents (BRDs) and Supported Products Requirements Documents (SPRDs) for above-standard requirements submitted through...
-
Primary Duty – Active Directory Account Administration, Scripting, and Independent Judgment
The primary duty of this position is the independent application of systems analysis techniques and specialized technical knowledge to perform end user account lifecycle administration across NIPRNet, SIPRNet, and Yellow Network using Active Roles Server, DEPO, DEOS, and Defense Enterprise Email, including resolution of access-related shortfalls, dormant account processing, journaling administration, and PowerShell/Python scripting for bulk operations. The candidate exercises discretion and independent judgment in...
-
Primary Duty – Active Directory Account Administration, Scripting, and Independent Judgment
The primary duty of this position is the independent application of systems analysis techniques and specialized technical knowledge to perform end user account lifecycle administration across NIPRNet, SIPRNet, and Yellow Network using Active Roles Server, DEPO, DEOS, and Defense Enterprise Email, including resolution of access-related shortfalls, dormant account processing, journaling administration, and PowerShell/Python scripting for bulk operations. The candidate exercises discretion and independent judgment in...
