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We are delighted that you’re exploring employment with us! Empower AI has exciting opportunities across all functions that will challenge you, provide a fantastic place to work, and allow you to continue your growth and professional development.
Use our search fields below to find the next step in your career path!
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We have an exciting opportunity at the Department of State! The Card Printer Maintenance Technician shall provide regularly scheduled onsite preventive maintenance and on-call remedial maintenance for critical agency card printers nationwide, including local test facilities, to ensure uninterrupted passport production. Unique to the position is that you will travel to and perform on-site maintenance at various locations within the geographical region. Although you are assigned to a specific location, you will be required to travel to other Department of State locations.
This position shall perform the following (to include but not limited to) activities:
- Deploy HV Card Printers...
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We have an exciting opportunity at the Department of State! The Card Printer Maintenance Technician shall provide regularly scheduled onsite preventive maintenance and on-call remedial maintenance for critical agency card printers nationwide, including local test facilities, to ensure uninterrupted passport production. Unique to the position is that you will travel to and perform on-site maintenance at various locations within the geographical region. Although you are assigned to a specific location, you will be required to travel to other Department of State locations.
This position shall perform the following (to include but not limited to) activities:
- Deploy HV Card Printers...
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We have an exciting opportunity at the Department of State! The Card Printer Maintenance Technician - High Volume (HV) shall provide regularly scheduled onsite preventive maintenance and on-call remedial maintenance for critical agency card printers nationwide, including local test facilities, to ensure uninterrupted passport production.
This position shall perform the following (to include but not limited to) activities:
- Deploy HV Card Printers using based on best practices, implement upgrades to the OS and\or hardware based on existing operations, and future needs, investigate and identify the root causes for open Incidents and make recommendations toward mitigation steps to...
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We have an exciting opportunity at the Department of State! The Card Printer Maintenance Technician - High Volume (HV) shall provide regularly scheduled onsite preventive maintenance and on-call remedial maintenance for critical agency card printers nationwide, including local test facilities, to ensure uninterrupted passport production.
This position shall perform the following (to include but not limited to) activities:
- Deploy HV Card Printers using based on best practices, implement upgrades to the OS and\or hardware based on existing operations, and future needs, investigate and identify the root causes for open Incidents and make recommendations toward mitigation steps to...
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We have an exciting opportunity at the Department of State! The Network Operations Lead is responsible for the implementation and evolution of the network and supporting systems supporting the global network infrastructure for the customer.
Responsbilities:
- You will participate in high-level enterprise architecture analysis, evaluation, design, integration, documentation, and development across the global network (LAN, WAN, CAN, VLAN).
- You will lead a group of network operations engineers and analysts and ensures adherence to quality standards and reviews enterprise architecture deliverables You must apply high-level business and...
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We have an exciting opportunity at the Department of State! The Spare/Break-Fix Inventory Technician is responsible for maintaining an inventory of spare equipment and components as replacements to ensure Continuity of Operations (COOP) when hardware failure occurs of IT equipment anywhere within the global customer IT enterprise environment.
Responsibilities:
- Additionally, you will maintain quantities of break-fix computers and components (desktops, laptops, monitors, hard disks, power supplies, mice, keyboards) to meet established SLAs.
- The Spare Break/Fix Inventory Technician will also set up compatible replacement...
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We have an exciting opportunity at the Department of State! The Warehouse Technician performs duties at the Shipping and Receiving Facility (SRF) to ensure we manage the assets and operations and complete required deliverables to support the customer’s mission to provide IT services to DoS users enterprise wide.
Responsibilities:
- You will perform all packaging and shipping processes for IT equipment, including shipments to remote and challenging overseas locations, adhering to customer and DoS.
- You are part of the logistics and warehouse staff (est 100 FTEs) and will conduct warehouse operations. Normal duty hours are from 7:00...
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We have an exciting opportunity at the Department of State! The ESB / Middleware Administrator provides infrastructure support for CA servers, storage platforms, systems, networking equipment, and hosted systems at DoS facilities both domestically and overseas.
Responsibilities:
- You will be part of the customer Infrastructure Support Team.
- You will be required to deliver comprehensive technical support for all customer global infrastructure, including coordination with Post local IT staff and cloud service providers.
- You will be responsible for monitoring and maintaining the Enterprise Service Bus (ESB) environment, ensuring...
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We have an exciting opportunity at the Department of State! The Site Systems Administrator (SA) provides on-site SA services to specific office throughout the United States ensure we manage the assets and operations support the customer’s mission to provide IT services to DoS users enterprise wide.
Responsibilties:
- In this role, you will manage the installation, maintenance, and proactive monitoring of hardware (servers, network switches, routers, workstations, hard drives, driver license readers, barcode readers, printers, digital scanners, etc.) and all customer applications (e.g., AD, System Center Configuration Manager/Post...
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We have an exciting opportunity at the Department of State! The Site Systems Administrator (SA) provides on-site SA services to specific office throughout the United States ensure we manage the assets and operations support the customer’s mission to provide IT services to DoS users enterprise wide.
Responsibilties:
- In this role, you will manage the installation, maintenance, and proactive monitoring of hardware (servers, network switches, routers, workstations, hard drives, driver license readers, barcode readers, printers, digital scanners, etc.) and all customer applications (e.g., AD, System Center Configuration Manager/Post...
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We have an exciting opportunity at the Department of State! The Site Systems Administrator (SA) provides on-site SA services to specific office throughout the United States ensure we manage the assets and operations support the customer’s mission to provide IT services to DoS users enterprise wide.
Responsibilties:
- In this role, you will manage the installation, maintenance, and proactive monitoring of hardware (servers, network switches, routers, workstations, hard drives, driver license readers, barcode readers, printers, digital scanners, etc.) and all customer applications (e.g., AD, System Center Configuration Manager/Post...
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We have an exciting opportunity at the Department of State! The Web Services Administrator will administer and maintain web services hosted at all overseas locations that are used to host customer applications and reports. This ensures we deliver web operations that support the customer’s mission to provide IT services to DoS users enterprise wide. The customer currently uses various tools to support web service automation, maintenance, monitoring, and development tasks.
Responsibilities:
- You will perform ongoing operation, maintenance, and support of these web services.
- These services include (but not limited to) Configuration...
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We have an exciting opportunity at the Department of State! The SSL/TLS Certificate Management Specialist will administer and maintain Secure Sockets Layer/Transport Layer Security certificate management and renewal as part of the Network Engineering Team. This ensures we deliver secure network capability that supports the customer’s mission to provide IT services to DoS users enterprise wide.
Responsibilities:
- You will provide network engineering services to optimize and standardize LAN networks at DoS facilities, incorporating modern tools and technologies.
- You will coordinate with DoS Networking Teams to engineer upgrades to...
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We have an exciting opportunity at the Department of State! The Collaboration Platform Administrator will administer and maintain enterprise collaboration platforms including SharePoint and other MS 365 collaboration tools. This ensures we deliver collaboration capability that supports the customer’s mission to provide IT services to DoS users enterprise wide.
Responsibilities:
- You will administer and maintain collaboration platform sites in conjunction with other DoS organizations, including SharePoint Online, MS Teams sites, and other MS 365 collaboration services as deployed by the customer.
- You will conduct transitions to the...
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We have an exciting opportunity at the Department of State! Senior Deployment Engineer / Tiger Team Lead leads ad hoc teams of deployment engineers to provide successful, efficient, and timely execution of all physical deployment and installation activities for hardware and software upgrades across all worldwide consular facilities, including Foreign Service Posts, passport agencies, and domestic centers.
Responsibilities:
- This critical support encompasses delivering Server Installation Support Services and executing meticulous Hardware Configuration Management (HCM) for all designated customer configurable...
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We have an exciting opportunity at the Department of State! The Automated Call Distribution (ACD) / Telephony Administrator works in the Customer Service Center to ensure we effectively direct and manage telephone communication operations and complete required deliverables to support the customer’s mission to provide IT services to DoS users enterprise wide.
Responsibilties:
- This position provides, implements, administers, and maintains an ACD telemetry system to support call management for service request resolution.
- The ACD is scalable, offering a call menu, real-time call logging, call monitoring, accounting, and reporting to...
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We have an exciting opportunity at the Department of State! The DR Test Coordinator provides disaster recovery (DR) planning, testing and support for customer personnel, facilities, servers, storage platforms, systems, networking equipment, and hosted systems at DoS facilities both domestically and overseas.
Responsibilities:
- The DR Test Coordinator ensures the customer can perform continuity of operations (COOP) when needed due to contingencies and disasters without adverse impact to their mission.
- This role is responsible for validating the efficacy of recovery capabilities through rigorous, periodic testing and the implementation of...
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We have an exciting opportunity at the Department of State! The Virtualization Engineer provides infrastructure support for CA servers, storage platforms, systems, networking equipment, and hosted systems at DoS facilities both domestically and overseas.
Responsibilities:
- You will be required to deliver comprehensive technical support for all customer global infrastructure, including coordination with Post local IT staff and cloud service providers.
- You will manage Windows and Linux server hosting environments, including physical/virtual platform maintenance, system health monitoring, and performance tuning (e.g., CPU, memory,...
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We have an exciting opportunity at the Department of State! The Technical Writer works in the Program Management Office (PMO) to ensure we effectively communicate operations and complete required deliverables to support the customer’s mission to provide IT services to DoS users enterprise wide.
Responsibilities:
- The principal requirement for this role is to develop, prepare, write, edit, publish, and improve PMO and required documents to include SOPs.
- The documents include but are not limited to the: Project Management Plan (PMP).: Configuration/Change Management (C/CM) Plan, Stakeholder Management Plan, Communication Plan, Performance Management Plan, Disaster...
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We have an exciting opportunity at the Department of State! The Storage Engineer provides infrastructure support for CA servers, storage platforms, systems, networking equipment, and hosted systems at DoS facilities both domestically and overseas.
Responsibilities:
- You will be part of the customer Infrastructure Support Team.
- You will be required to deliver comprehensive technical support for all customer global infrastructure, including coordination with Post local IT staff and cloud service providers.
- As the Storage Engineer you will support global enterprise storage solutions, including block, object, and network-attached...
