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We are delighted that you’re exploring employment with us! Empower AI has exciting opportunities across all functions that will challenge you, provide a fantastic place to work, and allow you to continue your growth and professional development.
Use our search fields below to find the next step in your career path!
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Overview:
This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 40,000 users across 230 overseas posts, 36 domestic passport agencies, and multiple data centers.
The Engineering Manager shall be responsible for the oversight of engineering initiatives and the 24/7/365 EOC,...
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As a Security Analyst, you will assist the Subject Matter Expert (SME) and Cybersecurity Engineers with Risk Management Framework (RMF) related activities including Security Control Assessments (SCA) and assisting system owners in the transition to RMF compliance. In assuming this position, you will be a critical contributor to meeting Empower AI’s mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. This position is located in Fort Huachuca, Arizona. Must have active Secret clearance.
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Empower AI: Directly support the Business Unit (BU) lead and lead PMs for large, complex projects, and work directly with key customers. Responsible for the overall management of specific operational projects, growth efforts, and advancing AI/automation across the BU. Performs enterprise-wide integration and interfaces with all functional support teams. Plans, organizes, directs, and coordinates aspects of BU wide strategy.
Highlights of Responsibilities:
- Responsible for managing very large and complex programs
- Exercises a high level of independent judgment and initiative in solving highly complex problems
- Coordinates scheduling, pricing, and...
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PROGRAM MANAGER IV
The Program Manager with Secret clearance will serve as the senior program management lead supporting a reimbursable IT managed services organization that provides infrastructure, platform, and application services to the U.S. Army. This is a fully on-site position supporting operations across the Roanoke and Radford, Virginia area — no remote option is available.
The Program Manager will oversee planning, execution, and delivery of complex IT...
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Empower AI is seeking a Contact Center Knowledge Manager to support a contact center for a federal civilian customer.
Responsibilities:
- Maintain contact center knowledge management processes related to content analysis, document management, data capture, portal operations & maintenance, shared storage locations and data warehousing
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Empower AI is seeking an experienced Technology Manager to provide expertise in implementing Salesforce technical solutions in a contact center environment.
Responsibilities:
- Manage IT projects within contact center environment
- Implement Salesforce technical solutions
- Implement and manage intelligent IVR, Chatbot, live Chat, VOIP telephony, ACD/CTI, CRM, KM, and associated tools.
- Evaluate emerging contact center technologies and present findings to stakeholders
- Facilitate work sessions with business users to understand business processes and requirements
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The Cloud Engineer is a senior technical role responsible for architecting, implementing, and managing cloud infrastructure supporting U.S. Army IT managed services. This position bridges legacy on-premises environments with modern cloud-native architectures, ensuring secure, resilient, and cost-effective operations across a hybrid IT landscape.
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Empower AI: As a casual Medical Review Specialist III (Medical Reviewer III) for Empower AI, Inc., you will perform Medicare comprehensive medical record and claims review to make payment determinations for Medicare Durable Medical Equipment (DME). Perform projects or duties as assigned as a Medical Review Specialist. You will serve as a critical component in meeting our mission of providing excellent services to our clients. Your experience ensures an exciting and rewarding opportunity to be at the forefront of activities related to...
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Empower AI: As a casual Medical Review Specialist III (Medicare DRG) for Empower AI, Inc., you will perform Medicare comprehensive medical record and claims review to make payment determinations for Diagnosis Related Group (DRG) claims. Perform projects or duties as assigned as a Medical Review Specialist. You will serve as a critical component in meeting our mission of providing excellent services to our clients. Your experience ensures an exciting and rewarding opportunity to be...
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Empower AI: As a casual Medical Review Specialist III (Medical Reviewer III) you will primarily perform Medicare comprehensive medical record and claims review to make payment determinations for Medicare PART A. Part A services include End Stage Renal Disease (ESRD), Outpatient Rehabilitation Facilities (ORFs), Rural Health Clinics (RHCs), Critial Access Hospitals (CAHs) and others. Perform projects or duties as assigned as a Medical Review Specialist. You will serve as a critical component in meeting our mission of providing excellent...
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Overview:
This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.
The Database Support Manager (DSM)...
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Overview:
This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.
The Network Operations Manager (NWM)...
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Overview:
This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.
The Enterprise Operations Center (EOC) Manager (EOM) shall be responsible for managing the CA enterprise...
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Overview:
This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.
The Security Operations Manager (SEC) shall serve as the Security...
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Key Responsibilities: Work location is Camp Humphreys, Korea.
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Responsible for providing technical direction for C4OPS planning and policy.
- Responsible for assisting in the development of interoperability and interdependency requirements of systems, networks, and cybersecurity.
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Responsible for assisting supported organizations in articulating their requirements and recommended C4OPS priorities for battle command/senior leaders.
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Responsible for developing the organizational messaging strategy for engaging the entire customer base.
- Responsible for developing Service...
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As a Medical Review Specialist V (Medical Reviewer V), you will review and analyze Medicare claims sampled by the Department of Justice, using associated medical records, to make payment determinations based on coverage, coding and utilization of services and practice guidelines. This is a casual/part time position.
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Overview:
This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.
The...
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Overview:
This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.
The...
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The PgM shall be responsible for the overall execution and success of this TO and provides overall leadership, management, direction, and guidance for all contractor personnel assigned to the TO. The PgM is ultimately responsible for the quality and efficiency of the TO, to include both technical issues and business processes. The PgM has the authority to commit and make decisions for EAI in response to Government issues, concerns, questions, and comments, as well as be proactive in alerting the Government to potential contractual or programmatic issues including situations that may comprise the contractor’s ability to provide services.
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Overview:
The Service Center Manager (SCM) shall be responsible for the total management of the Service Center, including the Service Desk (SD), Desktop Support, incident and IT service request management and tracking, ticket escalation, communications and notifications, mobile services support, management of knowledge-based articles and SOPs. The SCM shall be responsible for overseeing SD personnel, responsible for total ticket ownership...
