We are delighted that you’re exploring employment with us! Empower AI has exciting opportunities across all functions that will challenge you, provide a fantastic place to work, and allow you to continue your growth and professional development.
Use our search fields below to find the next step in your career path!
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Systems Architect for EndPoint Solutions - Unified Communications
- Designs and develops a client/server environment
- Develops strategy of client/server system and designs infrastructure necessary to support that strategy
- Provides designs for high quality, reliable, and flexible infrastructure to support the enterprise IP network, including strategic planning for lifecycle...
Empower AI: As the Helpdesk Support Senior (CA), you will act as a model of customer service excellence to all organizational staff members in the Office of Military Commissions (OMC) as part of DISA’s Joint Service Provider (JSP) Service Delivery contract. You will...
NETWORK ARCHITECT III
- Responsible for the design, implementation and evolution of the network and supporting systems
- Remains informed of new technical...
Network Infrastructure Tech II with minimum active Secret clearance, TS/SCI preferred. Requires travel to Ft. Meade, Md. as the work will be done there.
- Ability to help resolve complex technical issues and assist with project implementation with some independence.
- Install passive infrastructure cabling of supporting systems (e.g., fiber, copper, etc.)
- Install active infrastructure equipment.
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Network Infrastructure Tech III with minimum active Secret clearance, TS/SCI preferred. Requires travel to Ft. Meade, Md. as the work will be done there.
- Ability to help resolve complex technical issues and assist with project implementation with some independence.
- Install passive infrastructure cabling of supporting systems (e.g., fiber, copper, etc.)
- Install active infrastructure equipment.
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As Service Counter Technician (Day Shift), you will exemplify customer service excellence to all organizational staff while supporting the DISA J6 user community. You will be essential in delivering outstanding support and service to our customers. Your primary responsibilities will include managing peripheral pickups, troubleshooting laptop repair issues, and providing walk-in services to ensure that customer needs are met promptly and effectively. The ideal candidate will demonstrate strong problem-solving abilities, a commitment to excellence, and the capability to excel in a fast-paced environment.
We are seeking a Growth Solution Architect to drive solutioning for high-impact federal proposals and capture efforts. This individual will partner with business development, capture managers, and technical teams to...
Key Responsibilities: Work location is Camp Humphreys, Korea.
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Oversees all aspects of customer service center service delivery teams and operations.
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Daily interaction with team leads to ensure objectives of the organization and customer service quality are maximized; experience conducting performance reviews of IT services.
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Ensures continuous improvement is a focus area.
- Manage and supervise a multi-work center IT support staff, ensuring consistent service quality across locations.
- Oversee daily operations of a customer-support Service Desk with a team of 10 or more...
Empower AI: As a Transition Knowledge Transfer Manager, responsible for designing and implementing strategies to capture, organize, and disseminate critical organizational knowledge across teams, ensuring that valuable expertise is readily accessible to employees, promoting collaboration, and driving continuous learning within the program by facilitating effective knowledge sharing between experienced staff and new hires or those transitioning roles. Also responsible to develop and manage knowledge management systems, monitor knowledge transfer effectiveness, and foster a culture of knowledge exchange.
Empower AI: As the Transition Program Resource Review Committee (PRRC) Manager, leads and manages the recruiting effort across Team Empower AI during Transition-In operations. The PRRC Manager maximizes the global staffing reach of our large-business subcontractors and the specialized capabilities of our small-business subcontractors and manages immediate and long-term staffing needs.
Highlights of Responsibilities:
- Collaborates with program manager and staff on staffing requirements and priorities
- Facilitates workshare assignments...
POSITION SUMMARY
The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD provides support to users of...
POSITION SUMMARY
The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD provides support to users of...
Network Infrastructure Tech II with minimum active Secret clearance, TS/SCI preferred. Requires travel to Ft. Meade, Md. as the work will be done there.
- Ability to help resolve complex technical issues and assist with project implementation with some independence.
- Install passive infrastructure cabling of supporting systems (e.g., fiber, copper, etc.)
- Install active infrastructure equipment.
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PROJECT MANAGER V
- Oversees the efforts of engineering staff to design, develop, engineer and...
SYSTEMS ENGINEER V
- Leads consulting services to members of professional staff and to the customer in the analysis and design...
ORACLE DATABASE ADMINISTRATOR IV
- Administers, maintains, develops and implements policies and procedures for...
SYSTEMS ADMINISTRATOR IV
- Responsible for high-level, day-to-day operational maintenance, support, and upgrades for complex operating systems, workstations and servers
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- Collaborate with Engineers and Product Managers to implement functionality
- Ability to meet deadlines and satisfy requirements from other Engineers and Product Management
- Designing and delivering efficient and comprehensive best practices
- Architect, deploy and help maintain cloud-first/services-first secure solutions in support of our next-generation services, leveraging DevOps principles
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Sr. Unix Engineer - Hosting
Sr. Windows Engineer - Hosting