Job Listings

POSITION SUMMARY The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option.  The EITSD provides support to users of...

  POSITION SUMMARY  The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support...

POSITION SUMMARY The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option.  The EITSD provides support to users of...

SUMMARY DIGIT is looking for a Network Administrator that is a SME in NetScaler to support the design, implementation, monitoring, management, change management, software upgrades, problem/incident resolution, and root cause analysis of network circuits and devices as part of a large technology refresh initiative. The Network engineer shall focus on implementation and coordination of wired and wireless network equipment across hundreds of sites across the globe, remotely coordinating the...

POSITION SUMMARY DIGIT is seeking a Identity and Directory Management Services (IDMS) Engineer to support the design, administration, management, execution & maintenance of GSA’s Identity & Directory Management Services (IDMS) and Identity, Credential, and Access Management...

SUMMARY DIGIT is seeking a Windows OS Server/BigFix engineer.  This role will support GSA platform management services which encompass operations, continuity services, and recovery services for all IT core infrastructure services required to deliver any technology. The engineer will support operating system installation, configuration, patching,  image creation, agent installation, vulnerability remediation, and system hardening in accordance with Federal Information Security...

SUMMARY DIGIT is seeking a Senior Platform Services Lead Engineer to support GSA platform management services which encompass operations, continuity services, and recovery services for all IT core infrastructure services required to deliver any technology. In support of platform management, the Platform Services Lead Engineer duties will include, but not be limited to, oversight of multiple teams focused on the installation, configuration, and hardening of systems, system back-ups, O/S...

SUMMARY DIGIT is seeking an Advanced Technical Support Lead to manage and enhance the IT service desk operations, ensuring timely resolution of technical issues, and maintaining a positive and customer-centric service culture.  Your IT service management expertise, leadership, and problem-solving skills will be critical in delivering outstanding support to our clients and scaling our team as we grow.  The successful candidate will lead a team of support professionals, drive...

SUMMARY DIGIT is seeking a Junior Computer User Support Specialist to support ticket processing and resolution management, which includes detailed and clear documentation of the problems and the actions taken to resolve them.  Customer service is key to this position.  You will provide technical assistance to computer users by answering questions to resolve computer problems for the end user.  Typical assistance concerns the use of computer hardware and software, to include...

SUMMARY DIGIT is seeking a Virtual Service Desk Tech to Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.  

SUMMARY DIGIT is seeking a Virtual Service Desk Technician to provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.  

SME Task Lead – Unified Communications   - Responsible for planning, developing, and implementing the organization’s telecommunications infrastructure - Installs, configures, maintains, supports, and optimizes all telephone systems and services, voicemail and PBX communication systems, and video conferencing environments -

Infrastructure Management/Technical Lead - Change, Configuration and Infrastructure Management   - Assists customer in understanding product configuration; communicates and documents the change process and policies; conducts configuration planning; audits requirements and validates baselines - Develops control processes and policies and...

    Configuration Management Lead – Change, Configuration and Infrastructure Management   - Assists customer in understanding product configuration; communicates and documents the change process and policies; conducts configuration planning; audits requirements and validates...

Systems Architect for EndPoint Solutions - Unified Communications - Designs and develops a client/server environment - Develops strategy of client/server system and designs infrastructure necessary to support that strategy - Provides designs for high quality, reliable, and flexible infrastructure to support the enterprise IP network, including strategic planning for lifecycle...

Empower AI: As the Helpdesk Support Senior (CA), you will act as a model of customer service excellence to all organizational staff members in the Office of Military Commissions (OMC) as part of DISA’s Joint Service Provider (JSP) Service Delivery contract.  You will...

    NETWORK ARCHITECT III   - Responsible for the design, implementation and evolution of the network and supporting systems - Remains informed of new technical...

      Network Infrastructure Tech II with minimum active Secret clearance, TS/SCI preferred. Requires travel to Ft. Meade, Md. as the work will be done there.   - Ability to help resolve complex technical issues and assist with project implementation with some independence. - Install passive infrastructure cabling of supporting systems (e.g., fiber, copper, etc.) - Install active infrastructure equipment. -

      Network Infrastructure Tech III with minimum active Secret clearance, TS/SCI preferred. Requires travel to Ft. Meade, Md. as the work will be done there.   - Ability to help resolve complex technical issues and assist with project implementation with some independence. - Install passive infrastructure cabling of supporting systems (e.g., fiber, copper, etc.) - Install active infrastructure equipment. -

As Service Counter Technician (Day Shift), you will exemplify customer service excellence to all organizational staff while supporting the DISA J6 user community. You will be essential in delivering outstanding support and service to our customers. Your primary responsibilities will include managing peripheral pickups, troubleshooting laptop repair issues, and providing walk-in services to ensure that customer needs are met promptly and effectively. The ideal candidate will demonstrate strong problem-solving abilities, a commitment to excellence, and the capability to excel in a fast-paced environment.