Job Listings

The Cloud Operations Lead / SRE Manager (Cloud/SRE Mgr) provides enterprise-level operational management of cloud operations and Site Reliability Engineering (SRE) leadership for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) information technology (IT) infrastructure.  USCIS has over 27,000 Government employees and contractors working at over 250 offices worldwide.  

The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and...

The Sr. Director, Business Development(DoS/DHS/Fed Civ) will drive growth across the Department of State (DoS) and key civilian agencies, including USCIS and others, by identifying, qualifying, and capturing new business opportunities that align with corporate strategic objectives. The BDE will cultivate strong customer and partner relationships, proactively engage with industry stakeholders, and leverage innovative approaches to position the company for long-term success. This role requires both strategic vision and tactical execution to build a sustainable pipeline, expand our presence within targeted accounts, and achieve measurable growth....

The Proposal Writer plays a critical role in shaping the strategy, structure, and delivery of proposals submitted across federal agencies. Working closely with proposal management, business development, capture, solutioning, and operations teams, this position ensures every submission is compelling, compliant, and fully aligned with customer requirements. This role directly supports Empower AI’s growth strategy and will influence outcomes across all business units.   What You’ll...

  The ServiceNow Architect is a strategic, high‑impact technical leader responsible for shaping the design, architecture, and delivery of complex ServiceNow solutions that drive Empower AI’s growth pipeline. Working closely with solutioning, capture, delivery, and business development teams, this role ensures every solution is scalable, secure, mission‑aligned, and built for enterprise longevity. As a key influencer across the organization, the ServiceNow Architect advances platform capabilities, supports major strategic pursuits, and drives meaningful outcomes across all business units.

    - Dictates design choices to software developers, including but not limited to: platforms, coding and technical levels - Gains a complete understanding of needs and effectively communicates them to the software design team - Works independently designing and developing new software products or major enhancements to existing software -

ESSENTIAL FUNCTIONS BY LEVEL:   - This position is expected to have the equivalent skills of Cisco CCNP Collaboration or higher certification, Cisco CCNP Routing and Switching certification or equivalent. Experience in VoIP and have at least 5 years working experience in a Unified Communications environment and as well as Cisco unified communications (UCS) configurations and operations, and UC applications – to include WebEx, Avaya Communicator, Skype, and associated unified communications protocols. This position will...

Overview:   The Change Management (CM) Lead (CML) provides enterprise-level operational CM leadership for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) information technology (IT) infrastructure.  USCIS has over 27,000 Government employees and contractors working at over 250 offices worldwide.    

Infrastructure Management/Technical Lead - Change, Configuration and Infrastructure Management   - Assists customer in understanding product configuration; communicates and documents the change process and policies; conducts configuration planning; audits requirements and validates baselines - Develops control processes and policies and...

SME Task Lead – Unified Communications   - Responsible for planning, developing, and implementing the organization’s telecommunications infrastructure - Installs, configures, maintains, supports, and optimizes all telephone systems and services, voicemail and PBX communication systems, and video conferencing environments -

Highlights of Responsibilities:  - Provide Pre-Sales support through working closely with AI Solution Engineers and professional services teams. - Participate in requirement gathering and technical requirement definition by attending client meeting, interviews, and workshops. - Work with the sales team introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell. - Providing technical solutions regarding the firm’s security products and services as well as provide customer training. - Contribute to future technology architecture roadmap by recommending options from third party/cloud...

We are seeking an experienced Lead Cloud Engineer (10-15 years) with deep expertise in Amazon Web Services (AWS) to drive the design, implementation, and governance of cloud-native infrastructure. This role requires both hands-on technical capability and leadership skills to guide engineering teams, ensure architectural best practices, and deliver scalable, secure, and compliant solutions.    Key Responsibilities  - Technical Leadership: Provide technical guidance, mentor junior engineers, and lead technical...

        Change Management Lead - Change, Configuration and Infrastructure Management     -

Systems Architect for EndPoint Solutions - Unified Communications - Designs and develops a client/server environment - Develops strategy of client/server system and designs infrastructure necessary to support that strategy - Provides designs for high quality, reliable, and flexible infrastructure to support the enterprise IP network, including strategic planning for lifecycle...

ESSENTIAL FUNCTIONS BY LEVEL:   NETWORK ENGINEER III  Monitors network hardware operations to ensure properly set configuration...

    Configuration Management Lead – Change, Configuration and Infrastructure Management   - Assists customer in understanding product configuration; communicates and documents the change process and policies; conducts configuration planning; audits requirements and validates...

    NETWORK ARCHITECT III   - Responsible for the design, implementation and evolution of the network and supporting systems - Remains informed of new technical...

      Sr. Windows Engineer - Hosting    

- Collaborate with Engineers and Product Managers to implement functionality - Ability to meet deadlines and satisfy requirements from other Engineers and Product Management - Designing and delivering efficient and comprehensive best practices - Architect, deploy and help maintain cloud-first/services-first secure solutions in support of our next-generation services, leveraging DevOps principles -

      SYSTEMS ADMINISTRATOR IV   - Responsible for high-level, day-to-day operational maintenance, support, and upgrades for complex operating systems, workstations and servers -