Network Operations Engineer

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

We have an exciting opportunity at the Department of State! The Network Operations Engineer is responsible for the implementation and evolution of the network and supporting systems supporting the global network infrastructure for the customer.

Responsibilties:

• You will participate in high-level enterprise architecture analysis, evaluation, design, integration, documentation, and development across the global network (LAN, WAN, CAN, VLAN).
• You must apply high-level business and technical principles and methods to very difficult technical problems to arrive at creative engineering solutions.
• You will make recommendations to management on desirable network solutions and opportunities.
• You will be required to research, evaluate and document new products and tools.
• You serve as a troubleshooter on complex network problems on all Tier 2 and incident tickets of all priorities.
• You will perform complex engineering, security design, implementation and maintenance tasks on Unified Communications Systems.
• You will research, evaluate and approve hardware and software solutions for complex problems and solutions.
• Additionally, you will be expected to execute complex implementation plans for network/system upgrades.

EDUCATION AND EXPERIENCE

The following are the education and experience required for this position:

• 5+ years Intermediate expertise in administration, configuration, deployment, and troubleshooting of WANs, LANs, common network appliances (Cisco and Juniper), and networking protocols to include routing and switching.
• Bachelor's in IT or related field
• Cisco CCNA (min.); CCNP desired
• Secret Security Clearance 

PREFERRED REQUIREMENTS

• CCNP certification certification - ITIL

PHYSICAL REQUIREMENTS
This position requires the ability to perform the below essential functions:    

• Sitting for long periods
• Standing for long periods
• Ambulate throughout an office
• Ambulate between several buildings  
• Stoop, kneel, crouch, or crawl as required
• Repeatedly lift and carry weight up to 40 pounds
• Travel by land or air transportation 25 %

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.