OCONUS Senior IT Manager (location is Camp Humphreys, Korea)

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Key Responsibilities: Work location is Camp Humphreys, Korea.

• Responsible for providing leadership and technical direction for all IT-related activities.

• Responsibilities include designing, implementing, and maintaining secure and reliable IT infrastructure, overseeing system administration, network operations, and cybersecurity measures; ensuring compliance with DoD cybersecurity regulations, managing IT budget and resources, and providing expert guidance on emerging technologies.

• Responsible for leading and mentoring IT contracted personnel, resolving complex technical issues, and collaborating with stakeholders to align IT solutions with organizational goals.

• Lead the planning, execution, and oversight of IT services across multiple work centers.
• Manage a multi-site team of IT professionals delivering infrastructure, cybersecurity, application support, and help desk services.
• Coordinate and track IT project lifecycles using PMI methodologies, ensuring delivery on time and within budget.
• Conduct cost analyses to support budgeting, forecasting, and resource planning.
• Ensure compliance with DoD IM/IT governance models and cybersecurity policies.
• Collaborate with organizational leadership to align IT strategies with business goals.
• Evaluate and implement IT policies, procedures, and best practices to ensure consistent service delivery.
• Oversee disaster recovery and business continuity plans.
• Manage vendors, contracts, and procurement processes.

Shall possess:

1) Ten (10) or more years of experience managing DoD and IT related O&M support with an IT support staff and familiarity with DoD IM/IT governance models
2) Education: BA/BS in information technology or related discipline
3) Certification: PMI Project Management Professional (PMP) ITIL V3, CASP+, CCNP
4) SECRET Clearance

Security Clearance Requirements:

• Active Secret security clearance or the ability to obtain and maintain a Secret clearance is required.
• Must be familiar with handling and securing sensitive government data and systems in accordance with DoD and federal policies.

Preferred Qualifications:

• Master’s degree in IT, Business, or related field.
• Certifications such as ITIL, CISSP, or cloud-specific (AWS, Azure).
• Experience supporting DoD contracts or working in defense-related environments.

Work Environment:

• May require occasional travel between work centers or to client sites.
• Some after-hours or on-call support may be necessary.
• Must comply with all DoD and organizational security policies and training.

• On-site work in a secure government or contractor facility.

• Must be able to work in a high-security environment and comply with all relevant security protocols.

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.