Network Management System (NMS) Project Manager - Intermediate

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Empower AI: As a Network Management System (NMS) Project Manager, you will provide services in support of the Army Network Enterprise Technology Command (NETCOM) on the Army Department of Defense Information Network (DoDIN-A) Cybersecurity and Network Operations Mission Support (ADCNOMS) contract. As a member of the NMS team, you will work to ensure that the NMS capability provides network monitoring and management support and visibility from the device level to the enterprise level. NMS currently consists of the DX NetOps suite of tools which includes DX Spectrum, DX Performance Manager, DX Network Flow Analysis, Privileged Access Manager, CA Virtual Network Assurance, CA Business Intelligence, and DX Artificial Intelligence for IT Operations.

Highlights of Responsibilities:

• Draft and maintain a project charter, functional requirements document (FRD), concept of operations (CONOPS), and a Project Management Plan (PMP).
• Provide weekly Project-specific In-Progress Reviews (IPRs).
• Participate in project meetings, working groups, forums, in-progress reviews (IPR), and after-action reviews (AAR) in coordination with Government.
• Meet with project stakeholders to track progress, synchronize project schedules, identify problem areas, provide input, and coordinate/execute milestones.
• Draft, update, and maintain project documentation and project schedules.
• Track and coordinate ASIs with stakeholders for testing, validation, fielding, and upgrade.
• Use Government provided dashboards to track and monitor system information as well as outages, issues, and interruptions.
• Draft, review, provide input, and track status for Operations Orders (OPORDS), Fragmentation Orders (FRAGOS), Cyber Orders, and Cyber Tasking Orders (CTOs).
• Develop, draft, and maintain Lists of Materials (LOMs), resource plans, and inventories to support planning, allocation, and deployment of hardware and software upgrades and licenses.
• Review RFCs and provide input to the DoDIN-A CAB as necessary to reflect changes in system configuration, PPS, Internet Protocol (IP), CI, and locations.
• Coordinate, input, and maintain system details in eMASS on a recurring monthly basis.
• Update and maintain system details in Army Portfolio Management System (APMS).
• Provide support for the creation of ARTS packages.
• Develop enterprise capability KPIs and analysis reports.
• Develop gap analysis between existing and proposed technical capabilities.
• Provide recommendations to the Government on project improvements to reduce overall costs, including input to business case analysis, cost benefit analysis, and e-business solutions.
• In conjunction with engineering, develop user training manuals, frequently asked questions (FAQs) and training guidance.
• Provide requirements to support the integration of enterprise systems, capabilities, services, upgrades, and emerging capabilities into the Army service desk, ticketing, incident management, request fulfillment, problem management, change management, asset and configuration management, and knowledge management processes.
• Support the update and integration of systems, capabilities, and services into the Army IT Service Catalog and Army IT Service Portfolio.
• Develop, draft, and implement divestment plans for end of life systems or applications.
• Develop and maintain an operational readiness review (ORR) to support the project management plan.
• Prepare briefings, charts, tables, graphs, reports, and diagrams which includes functions such as drafting courses of actions (CoAs), generating new artifacts, providing input, reviewing content, and formatting IAW Government guidance.

Minimum Requirements:

• Secret Security Clearance
• Bachelor’s degree
• 4 – 7 years of experience
• Intermediate management expertise with experience leading enterprise technical teams.
• Intermediate knowledge of program and project management concepts, processes, and techniques consistent with the Project Management Book of Knowledge (PMBOK) and industry best practice.
• Intermediate expertise in decomposing project requirements to generate a work breakdown structure.
• Intermediate expertise in risk management analysis and procedures.
• Intermediate communication expertise with experience delivering written and oral presentations to military and Government personnel.
• Intermediate knowledge in Microsoft Office tools, including Word, Excel, Teams, Project, and PowerPoint.

Preferred Qualifications:

• DoD Cyber Workforce Framework (DCWF 802) Project Manager Intermediate qualified (BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science or CASP+) or equivalent certification
• Project Management Institute (PMI) certification
• ITIL v4 Foundations certification

Physical Requirements:

• Sitting for long periods
• Standing for long periods
• Ambulate throughout an office
• Ambulate between several buildings
• Stoop, kneel, crouch, or crawl as required
• Travel by land or air transportation 10% or less

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.