Quality Assurance Manager

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Empower AI: Serves as the Quality Assurance Manager for a large, complex project. Responsible for the effective development and implementation of programs to ensure that all information systems, products, and services meet minimum company standards and end-user requirements

Highlights of Responsibilities:

• Establishes and maintains a process for evaluating software and associated documentation
• Responsible for the design and implementation of policies and procedures to ensure that quality standards are met during production
• Maintains the level of quality throughout the software life cycle
• Conducts formal and informal reviews at pre-determined points throughout the development life cycle
• Oversees testing of processes and products
• Ensures adequate product testing prior to implementation
• Administers problem management process including monitoring and reporting on problem resolution
• Makes recommendations to superiors and/or customer regarding acquisition and/or implementation of software to increase information systems efficiency
• Assigns work to subordinates, monitors performance and conducts appraisals
• Provides daily supervision and direction to support staff

Minimum Requirements:

• TS/SCI clearance or eligibility
• Bachelor’s degree
• 10 years of IT management or engineering leadership experience
• Experience working in the defense industry
• DoD Cyber Workforce Framework (DCWF) Project Manager qualified (DCWF 802)
• CCISO, CCSP, CISA, CISM, CISSP, CISSP-ISSEP, CISSP-ISSMP, or GSLC certified
• Project Management Institute (PMI) Project Management Professional (PMP) or Program Management Professional (PgMP) certified
• Information Technology Information Library (ITIL) Foundation certification

Preferred Qualifications:

• Master’s degree
• ITIL Intermediate, Practice Manager, Managing Professional, or Strategic Leader certification
• Experience supporting Army Information Technology programs

Physical Requirements:

• Sitting for long periods
• Ambulate throughout an office
• Ambulate between several buildings
• Travel by land or air transportation 10% or less

It is the policy of Empower AI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. In addition, we affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, or gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.  Empower AI is a VEVRAA Federal Contractor.