Operations Manager

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Empower AI:  Serves as the Operations Manager for a large, complex project.  Plans, initiates, and manages Information Technology operations.  Leads and guides the work of technical staff.  Serves as liaison between business and technical aspects of ongoing operations and initiatives. Plan operational stages and phases and assesses mission and technical implications for each.  Monitors progress  to assure deadlines, standards, and contract requirements.

Highlights of Responsibilities:

• Oversees the efforts of operations staff to design, develop, engineer and implement solutions
• Analyzes user needs to determine functional and cross-functional requirements
• Gathers and organizes technical information about an organization’s mission goals and needs
• Performs requirements gathering and analysis of those requirements
• Performs functional analysis to identify required tasks and their interrelationships
• Performs functional allocation and identifies resources required for each task
• Performs risk analysis that also include risk assessment
• Assists government Program Managers who are managing specific programs at the Delivery Order or Technical Task order (TTO) level
• Assists the Government Program Managers with the management, administrative and technical oversight of the specific program portfolio
• Responsible for the day-to-day tactical duties for a moderate to highly complex technical program
• Responsible for the administrative/operational leadership of a project within the program guidelines set by the Program Manager and customer
• Provides the coordination between resource managers/supervisors and ensures all necessary reviews and approvals are received

Minimum Requirements:

• TS/SCI clearance or eligibility
• Bachelor’s degree
• 10 years of IT management or engineering leadership experience
• Experience working in the defense industry
• DoD Cyber Workforce Framework (DCWF) Project Manager qualified (DCWF 802)
• CCISO, CCSP, CISA, CISM, CISSP, CISSP-ISSEP, CISSP-ISSMP, or GSLC certified
• Project Management Institute (PMI) Project Management Professional (PMP) or Program Management Professional (PgMP) certified
• Information Technology Information Library (ITIL) Foundation certification

Preferred Qualifications:

• Master’s degree
• Experience supporting Army Information Technology programs

Physical Requirements:

• Sitting for long periods
• Ambulate throughout an office
• Ambulate between several buildings
• Travel by land or air transportation 10% or less

It is the policy of Empower AI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. In addition, we affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, or gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.  Empower AI is a VEVRAA Federal Contractor.