Lead Infrastructure Initiatives SME

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2022 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Empower AI: As the Lead Infrastructure Initiatives SME, you will be a key member of the Empower AI team providing support to the Defense Information Systems Agency (DISA) Joint Service Provider (JSP) on the Platform Services contract. JSP operates and defends the Department of Defense’s (DOD) key cyber terrain and provides information technology (IT) services to Pentagon and National Capital Region (NCR) customers. For Platform Services, Empower AI will provide an integrated, structured approach to operating, managing, and maintaining the JSP-supported infrastructure across all managed platforms, as well as assist in defining requirements for future upgrades and enhancements based on operational and customer trends. We will provide a unified approach to managing server, storage, and application resources (to include virtualized applications) at an enterprise level. In order to drive standardization in the hosting environment, Empower AI will assist customers, both external and internal, by moving applications to the JSP IT environments. This will allow JSP to offer services and infrastructure to customers via a Platform as a Service model, Infrastructure as a Service (IaaS) model, Desktop as a Service (DaaS) model, or at minimum, limit application deployments only to standardized servers.

Highlights of Responsibilities:

• Provide support, recommendations, and collaborate with JSP Solutions/Engineering on technical planning for future initiatives.
• Develop recommendations for new/emerging engineering solutions ensuring they conform to JSP IT environments.
• Manage, perform, and complete Government approved JSP initiatives, which are internal Platform Services back office projects. Typically, there are 15-20 ongoing initiatives per month but no more than 30.
• Prepare Sponsor Forms for Government approval prior to beginning work on the initiative.
• Complete all initiatives IAW the initiative plan (schedule, and performance).
• Update initiatives weekly or as agreed upon by the Government to reflect the initiative status.
• Provide for each initiative the lead, requirement, scope, resources required, and schedule, as agreed upon by the Government. Additional documentation may be required based on the nature of the initiative.
• Develop O&M packages or update transition packages with JSP Government approved templates, schedules, and sponsor forms.
• Report status of initiatives in the Weekly Activity Report and at the monthly IPR.
• Document each initiative in the enterprise ITSM ticket systems. Sub-tasks of the project will be created in Remedy to document and monitor the level of effort, time, and resources involved. Reporting will be provided through SharePoint.

Minimum Requirements:

• Bachelor of Science degree in computer engineering, computer information systems, telecommunications, or management information systems, and 2 - 7 recent years of documented experience relevant to this key position.
• Possess PMI Project Management Professional (PMP) certification or DAU Level III PM.
• Information Assurance (IA) Certification: DoDI 8570 IAT II certification.
• Computing Environment (CE) Certification: Recent and relevant technical certification.
• Top Secret security clearance.
• Experience in implementing solution designs and operating environments that are compliant with all Federal and DoD guidance and policies.
• Experience in execution of project plans while mitigating identified risks.
• Experience in implementing software, hardware and communications solutions.
• Experience working as a Senior IT analyst that covers requirements analysis, system design, project management, and enterprise strategy.
• Experience in Windows environment on Server 2008, Server 2012, and Windows 7 and/or Windows 10 operating systems environments similar in size and scope of this order.

Preferred Qualifications:

• ITILv4 certification

Physical Requirements:

• Sitting for long periods
• Standing for long periods
• Ambulate throughout an office
• Ambulate between several buildings
• Stoop, kneel, crouch, or crawl as required
• Travel by land or air transportation 25% or less

It is the policy of Empower AI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. In addition, we affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, or gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.  Empower AI is a VEVRAA Federal Contractor.