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The Senior Subcontracts Administrator is responsible for leading and managing complex procurement and subcontract administration activities in support of federal government programs. This position performs the full range of procurement lifecycle activities, from proposal support and subcontract strategy development through subcontract award, administration, compliance oversight, and closeout. The Senior Subcontracts Administrator serves as a trusted advisor to program teams, contracts, finance, and executive leadership, ensuring compliance with company policies, FAR/DFARS regulations, and CPSR requirements. This is a hybrid role requiring onsite work Tuesdays and Wednesdays in our Reston, VA office.
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As a Risk Management Support Lead, you will be accountable for safeguarding the enterprise mission of the Defense Counterintelligence and Security Agency (DCSA) Customer Support Services (CSS) contract by ensuring all systems meet cybersecurity, Risk Management Framework (RMF), and Authorization to Operate (ATO) requirements.
You will lead end-to-end RMF execution from system categorization through continuous monitoring, manage System Security Plans (SSP), Security Assessment Reports (SAR), and Plans of Action and Milestones (POA&M), operate the Enterprise Mission Assurance Support Service...
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EMPOWER AI: As an Audiovisual (AV) installation lead/supervisor, you will be responsible for leading installation and implementation efforts, communication, and Quality Control (QC) support at multiple government sites for a wide variety of AV and Information Technology (IT) systems. Sites may include any of the following: VTC/huddle rooms, conference rooms, briefing rooms, operations centers, command centers, central AV equipment rooms (AVERs), data and voice premise, Inside Plant (ISP), and Outside Plant (OSP) implementations for various customers in support of the C4IT Infrastructure Modernization Services Group.
In assuming this position, you will be a critical contributor to meeting EMPOWER AI's mission: To...
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The Subcontracts Administrator III is responsible for managing all procurement actions (subcontractors and buying). This role performs the full range of procurement lifecycle activities, from supporting government RFP releases through subcontract execution, administration and closeout. This is a hybrid role and requires working onsite Tuesday's and Wednesday's in our Reston, Va. office.
Responsibilities:
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As a Customer Support Lead, you will manage multi-tier service desk operations for the Defense Counterintelligence and Security Agency (DCSA) Customer Support Services (CSS) contract supporting approximately 13,000 DCSA personnel.
You will oversee daily Tier I, II, and III service desk performance across First Call Resolution (FCR), Customer Satisfaction (CSAT), queue management, and hands-on technical team leadership. You will lead service desk operations spanning DCSA’s primary site at Russell Knox Building and field sites, applying ITIL/ITSM and Scaled Agile Framework (SAFe) methodologies to drive consistent service...
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As a Customer Communications Support Manager, you will lead enterprise voice, video, and unified communications services for the Defense Counterintelligence and Security Agency (DCSA) Customer Support Services (CSS) contract across multiple security enclaves.
You will oversee audio/visual (A/V) infrastructure, conference room sustainment, video teleconferencing (VTC) operations, and Tier II/III escalation for unified communications incidents. You will provide engineering and operational leadership for the communications stack including Cisco Unified Communications Manager (CUCM), Unity Connection, and voice/video protocols (SIP,...
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Responsibilities
As a Program Manager, you will lead the performance of all work under the Defense Counterintelligence and Security Agency (DCSA) Customer Support Services (CSS) contract, serving as the contractor’s named lead with full authority to act on all contract matters.
You will be responsible for the overall management of enterprise IT customer support services delivered to approximately 13,000 DCSA personnel across 167 field sites. You will serve as the principal...
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As a Deputy Program Manager, you will act for the Program Manager in their absence and serve as the alternate contractor representative for the Defense Counterintelligence and Security Agency (DCSA) Customer Support Services (CSS) contract.
You will support day-to-day program operations, manage tier-down delegation of program responsibilities across functional leads, and provide continuity of operations across the DCSA CSS support footprint. You will partner with the Program Manager to ensure consistent execution of service delivery commitments and compliance with all PWS...
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As a Service Management Operations Lead, you will own enterprise service delivery improvement and the Customer Experience (CX) program for the Defense Counterintelligence and Security Agency (DCSA) Customer Support Services (CSS) contract.
You will drive the introduction of new technologies and processes that improve service delivery across availability, monitoring, support, patching, and scalability. You will own the Customer Experience (CX) Roadmap and the Customer Support Metrics Dashboard (CSMD), serving as the senior technical voice for ITIL/ITSM operations and stakeholder engagement at the program level. The role supports...
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As the Tier II Stock Clerk,
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PROGRAM MANAGER IV
The Program Manager with Secret clearance will serve as the senior program management lead supporting a reimbursable IT managed services organization that provides infrastructure, platform, and application services to the U.S. Army. This is a fully on-site position supporting operations across the Roanoke and Radford, Virginia area — no remote option is available.
The Program Manager will oversee planning, execution, and delivery of complex IT...
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Highlights of Responsibilities:
- Financial Statement preparation and owner
- Key owner of GL financial system
- Key partner to Treasury function
- Lead a team of approximately 8-10 employees including responsibility for Payroll, AP, AR, Billing, Banking & Treasury, GL, & Technical Accounting
- Provides management with timely reviews of organization's financial status and progress in its various programs and activities
- Key partnership with finance organization for teaming on consolidation of actuals and...
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Empower AI: As the Documentation/ Scheduling Specialist (Claims Analyst II) you will intake, analyze, validate and categorize/classify appeals hearings case documentation from appellants and perform data entry of required field into the CMS Hearings and Appeals tracking system. In addition, you will have responsibility for the coordination and scheduling of hearings with the Hearing Officer, Legal professionals and other interested stakeholders. Finally, overall responsibility includes intake, analysis, and categorization of documentation and scheduling in support of the Medicare Geographic Classification Review Board...
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Highlights of Responsibilities:
- Lead month-end close processes by ensuring timely and accurate reporting (6 workday close)
- Review and examine financial statements to approve various journal entries
- Create and review/approve detailed quarterly balance sheet account reconciliations
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Empower AI: A VIP Support Specialist (Tier II), is responsible for ensuring an outstanding level of customer service by providing direct Tier II Customer Service Center support to the JSP VIP user community. The ideal candidate will have extensive experience in applying best practices to service delivery in a similar, large enterprise environment and a track record of meeting or exceeding contractual service level agreements. In assuming this position, you will be a critical contributor to meeting Empower AI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.
Highlights of...
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As a Program Specialist,you will act as a model of customer service excellence to all organizational staff members as part of DISA’s Command, Control, Communications, and Computers Enterprise Directorate (C4E) J6 Service Delivery contract. You will be responsible for facilitating the onboarding and offboarding of contract personnel, managing program documentation, governance compliance, and operational coordination in support of the DISA C4E J6 Service Delivery contract
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The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD provides support to users of GSA’s internal infrastructure as well as applications and systems owned by various GSA Service and Staff Offices. The EITSD is the centralized POC for GSA end users and...
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SUMMARY
DIGIT is seeking an IT Warehouse Logistics Technician II to support the Government-provided warehouse operations. This role will be integral to the management of the receiving, inventory, and distribution of all IT assets at the warehouse, including shipping to GSA designated locations in accordance with GSA IT procedures and policies.
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As a Program Specialist,you will act as a model of customer service excellence to all organizational staff members as part of DISA’s Command, Control, Communications, and Computers Enterprise Directorate (C4E) J6 Service Delivery contract. You will be responsible for facilitating the onboarding and offboarding of contract personnel, managing program documentation, governance compliance, and operational coordination in support of the DISA C4E J6 Service Delivery contract
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Empower AI: As a casual Medical Review Specialist III (Medical Reviewer III) for Empower AI, Inc., you will perform Medicare comprehensive medical record and claims review to make payment determinations for Medicare Durable Medical Equipment (DME). Perform projects or duties as assigned as a Medical Review Specialist. You will serve as a critical component in meeting our mission of providing excellent services to our clients. Your experience ensures an exciting and rewarding opportunity to be at the forefront of activities related to...
