Job Listings

Empower AI is seeking an Engineering Lead to manage all technical design efforts for implementing or improving IT services and support for the Army National Guard (ARNG) National Guard Bureau (NGB) National Capital Region (NCR) Network Enterprise Center (NEC) IT Support Services contract. This role is critical in driving the development of optimized IT solutions that enhance operational efficiencies and reduce total cost of ownership (TCO). Experience with the National Guard and/or defense-related programs is strongly preferred.  

CUSTOMER SERVICE REPRESENTATIVE II Bilingual (Spanish)   - Understands and represents company’s mission, vision, and values to all internal and external customers - Applies knowledge of the process of requesting medical records from various types of healthcare facilities, including but not limited to hospitals, community...

As a Technical Project Manager you will play an active role in managing, performing and completing assigned technical tasks for small to large-scale projects. Your duties will include overseeing move, add, change (MAC) projects specifically focused on computer systems. You will work directly with other groups to ensure that projects are coordinated and completed within agreed-upon due dates. The Technical Project Manager will be responsible for developing project scopes, managing timelines, mitigating risks, and communicating progress to customers. As a Technical Project Manager you should have a foundational...

  DIGIT is seeking a Mac OS Engineer with a focus on macOS system provisioning, hardware testing, software packaging, scripting, vulnerability patching, documentation, QA testing, and mac support and training.  This engineering position will also manage and maintain third-party macOS applications and installers.  A key focus of this role is providing daily onsite support at GSA Headquarters.   As...

We are seeking collaborative, high-energy entrepreneurs. Those colleagues who can not only broaden and deepen our existing footprint, but especially those who relish “white space” and are excited to lead us into new customer situations.   The Director, Capture Management (CM) serves as a force multiplier for growth, leading teams from qualified opportunity through award. This highly visible role will be at the center of the pursuit of our highest value opportunities,...

  Seeking a Senior Systems Administrator to join our team in the Annapolis Junction, MD area. Our dynamic team delivers information security solutions that facilitate secure data flows and the detection/prevention of unauthorized behaviors, performs system security vulnerability assessments and solution development, provide enterprise-level network, server, desktop, and application security services.  

Seeking an Information Systems Security Engineer (ISSE) to join our team in the Annapolis Junction MD area. Our dynamic team delivers information security solutions that facilitates secure data flows and the detection/prevention of unauthoirzed behaviours, performs system security vulnerability assessments and solution development, provides enterprise-level network, server, desktop, and application security services.  

As a Boards, Commissions, and Task Force (BCTF)/Operations Service Request (OSR) Desktop Technician you will play an active role in working with the OSR Manager and Project Managers to perform and complete small-scale to large-scale assigned projects in support of BCTFs and OSRs. In this position, you will be responsible for setting up computer desktop, laptops, monitors, peripherals and troubleshooting initial connection issues to ensure equipment is installed correctly and functions efficiently. This is an onsite position. You will work directly with other groups to ensure that projects are coordinated and completed within agreed-upon due dates. 

We are looking for an experienced and proactive Facility Security Officer (FSO) to oversee and manage all aspects of facility security operations. This role is critical in ensuring compliance with government and corporate security requirements. The FSO will be responsible for developing, updating, and maintaining security plans, procedures, and instructions, as well as performing essential access control functions, including managing badges, access cards, and visitor requests. The ideal candidate will have extensive knowledge of the Defense Information System for Security (DISS) and experience working within the SCI/SAP program environments. Strong organizational skills, attention to detail,...

The Opportunity: We are seeking collaborative, entrepreneurial, flexible team members who will help broaden our existing footprint and expand into new areas of Government service.   At Empower AI, Solutions Architects lead the creation and management of technical solutions and support leadership in setting the technical vision for our solutions. You will support our Defense and Civilian Business Unit leadership in developing solutions in response to Government solicitations and market research requests, designing and implementing technical pilot projects, drafting white papers, and developing solution designs for new programs. Our team of Solution Architects are...

Empower AI: The Technical Director provides strategic leadership, architectural guidance, technical integration, and direct operational engineering support to align contract support with customer requirements and priorities. Develops and maintains systems and information processes to support enterprise mission needs; develops information technology rules and requirements that describe baseline and target architectures. Establishes and maintains information technology policies, procedures and standards. Interfaces with customer technical and project leadership. Serves as the Alternate Program Manager.   Highlights of Responsibilities: -

As an DSCAEUD Dedicated Deskside Support Technician you will provide comprehensive support to our DSCA customer, assisting them with software, hardware, and network-related issues. You will have daily interactions with the customer, ensuring their productivity and resolving any IT problems they may encounter with their desktops, laptops, software installations, and other critical needs. You will also rely on your Tier 2 diagnostic experience and judgment to identify, research, and resolve technical problems; follow established workflow procedures and instructions to ensure efficient problem-solving. Additionally, you will be responsible for documenting incidents and resolutions in the Service Now ticket tracking system,...

Empower AI: Empower AI is looking for a self-driven Service Delivery Manager (SDM) with a desire for success and a relentless interest in providing positive customer experience to complement a cohesive team of IT professionals. Responsible for delivery and ownership of holistic customer service offerings. Ensures that policies and processes are in place to deliver consistent, efficient, and effective services. Responsible for improving, optimizing, standardizing, and streamlining customer support processes that yield improvements to customer experience. Responsible for leading IT service delivery with an emphasis on best practices to transition to easier-to-use, self-help...

DIGIT is looking for a Senior Network Services Engineer to support the design, implementation, monitoring, management, change management, software upgrades, problem/incident resolution, and root cause analysis in support of migrating one of their Data Centers to Cisco Application Centric Infrastructure (ACI).  GSA IT would like to continue building on our network upgrade successes by implementing ACI in the RTP Data Center. GSA wants to migrate from CISCO End of Life equipment to the new ACI hardware and migrate all the applications at the site.  With the goal of simplifying, securing, automating, and accelerating the...

  Empower AI: As a Technical Surveillance Countermeasures (TSCM) -- Expert, you will work with a team of Technical Surveillance Countermeasures (TSCM) professionals responsible for designing, implementing, and administering security systems for the safety of the United States. In assuming this position, you will be a critical contributor to meeting Empower AIs mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.

Empower AI: As an Asset Management JWICS Imaging Technician, you will perform asset management imaging activities at all locations supporting organizational staff members within the Joint Service Provider (JSP) user community and you will interact daily with Service Deck Technicians to ensure productivity and provide resolution to asset management imaging issues that the Service Deck Technicians may have with existing desktops, laptops & tablets. As an Asset Management Imaging Technician, you will apply your comprehensive...

Empower AI: Serves as the Lead RMF Engineer for a large, complex project.  Applies an understanding of cybersecurity frameworks and guides (such as the National Institute of Standards and Technology's Risk Management Framework (RMF) or the Defense Information Systems Agency Security Technical Implementation Guide (STIG)) to specific systems to manage and improve their cybersecurity posture. Works with Project stakeholders and technical teams to identify and prepare cybersecurity artifacts. Ensures timely completion of deliverables.   Highlights of Responsibilities: - Advises appropriate senior leadership or Authorizing Official of changes affecting the...

Empower AI: Serves as the Quality Assurance Manager for a large, complex project. Responsible for the effective development and implementation of programs to ensure that all information systems, products, and services meet minimum company standards and end-user requirements   Highlights of Responsibilities: - Establishes and maintains a process for evaluating software and associated documentation - Responsible for the design and implementation of policies and procedures to ensure that quality standards are met during production - Maintains the level of quality throughout the software life cycle - Conducts formal and informal reviews at...

Empower AI: Serves as the Project Manager for a large, complex project. Responsible for the planning, initiating, and management of multiple Information Technology projects.  Leads and guides the work of a planning staff.  Serves as liaison between programmatic and technical aspects of projects and initiatives.  Plans project stages and phases and assesses the business, mission, and technical implications of each.  Monitors progress to assure deadlines, standards, and contract requirements.   Highlights of Responsibilities: - Oversees the efforts of planning staff in managing the lifecycle of assigned projects - Analyzes user needs to...

Empower AI: Serves as the Engineering Manager for a large, complex project. Responsible for the planning, initiating, and management of multiple Information Technology engineering projects.  Provides technical direction for the development, engineering, interfacing, integration and testing of specific components of complex hardware/software systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards developing system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis. Leads and guides the work of a large and diverse engineering staff.  Serves as liaison...