Job Listings

Empower AI: As the Accounts Services Manager, you will lead and manage a team of highly skilled technicians and leads to ensure that all network account services are delivered within contract defined Service Level Agreements.  You will also develop and implement initiatives for training and knowledge management while promoting a culture of high-quality customer service.  In assuming this position, you will be a critical contributor to meeting Empower AI's mission: To deliver innovative, cost-effective solutions and services that enable...

The Total Rewards Director is responsible for the end-to-end strategy, design, administration, and governance of the organization’s compensation, benefits, and leave programs, with a strong emphasis on federal contracting environments, including Service Contract Act (SCA) compliance.This is a highly hands-on role that requires a strategic thinker who is also willing and able to personally own and execute day-to-day total rewards processes while building structure, documentation, and scalable procedures. The ideal candidate is comfortable operating in ambiguity, multitasking across...

Overview:   The Change Management (CM) Lead (CML) provides enterprise-level operational CM leadership for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) information technology (IT) infrastructure.  USCIS has over 27,000 Government employees and contractors working at over 250 offices worldwide.    

As a Medical Review Specialist V (Medical Reviewer V), you will review and analyze  Medicare claims sampled by the Department of Justice, using associated medical records, to make payment determinations based on coverage, coding and utilization of services and practice guidelines. This is a casual/part time position.   -

  The Director, Capture is a senior, outcome-driven leader responsible for architecting and executing winning capture strategies for complex, high-value federal opportunities, with a primary emphasis on GSA AAS–led acquisitions (MAS, OASIS+, Polaris task orders, etc.). This role goes beyond traditional capture execution and is accountable for shaping acquisition strategy early, influencing requirements, aligning Empower AI to GSA buying behaviors, and driving disciplined, data-backed investment decisions that result in measurable wins. The Director operates as a self-directed strategic leader, partnering with Business Development, Growth...

Empower AI: As the EUD Desktop Support Technician (Intern), you will exemplify outstanding customer service to all organizational staff members in your role as an intern. Working alongside a team of professionals, you will assist in providing end-user support for software, hardware, and network-related issues. Daily interactions with customers will help ensure productivity and...

Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers. The Security Operations Manager (SEC) shall serve as the Security...

Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State (DOS), Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.   The...

Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.   The Database Support Manager (DSM)...

  Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.   The...

Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.   The Network Operations Manager (NWM)...

  Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.   The Enterprise Operations Center (EOC) Manager (EOM) shall be responsible for managing the CA enterprise...

  Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.   The...

Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.     The...

The PgM shall be responsible for the overall execution and success of this TO and provides overall leadership, management, direction, and guidance for all contractor personnel assigned to the TO.  The PgM is ultimately responsible for the quality and efficiency of the TO, to include both technical issues and business processes.  The PgM has the authority to commit and make decisions for EAI in response to Government issues, concerns, questions, and comments, as well as be proactive in alerting the Government to potential contractual or programmatic issues including situations that may comprise the contractor’s ability to provide services.

Overview:   The Service Center Manager (SCM) shall be responsible for the total management of the Service Center, including the Service Desk (SD), Desktop Support, incident and IT service request management and tracking, ticket escalation, communications and notifications, mobile services support, management of knowledge-based articles and SOPs. The SCM shall be responsible for overseeing SD personnel, responsible for total ticket ownership...

    Empower AI is in search of an Information Systems Security Manager (ISSM) to support the Air National Guard Reserve Order Writing System (AROWS) as part of the Air National Guard Web Tools and Cloud Support Services (AWTCSS) Contract. This position is remote but must live within 2 hours of Andrews AFB, Md. and able to report onsite if necessary for meetings, etc. The ISSM will perform the following functions:    -

The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and...

  The Financial Analyst  shall assist the Program Manager and the VP, Federal Civilian Business Unit with the overall execution and success of this TO and to provide overall lfinancial  management, direction, and guidance for the TO.  The Financial Analyst is ultimately responsible for the quality and efficiency of the financial management and reportinmg of this TO and interfaces with both the USG and Corporate stakeholders as needed.   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport...

  We are seeking a collaborative, entrepreneurial, and results-driven marketing leader to shape and execute Empower AI’s enterprise marketing strategy. This role is critical to how Empower AI positions itself in the Federal market, supports strategic priority pursuits, and builds a scalable, multi-year marketing foundation for sustained growth. This position requires 2-3 days a week in our Reston, Va. office.   The Director of Marketing will own Empower AI’s brand, messaging, digital presence,...