Job Listings

POSITION SUMMARY DIGIT is looking for a Unix Lead to support GSA platform management services which encompass operations, continuity services, and recovery services for all IT core infrastructure services required to deliver any technology. In support of platform management, the Unix Engineer/Architect support services will include, but not limited to, installation, configuration, system hardening in accordance with Federal Information Security Management Act (FISMA) security requirements...

  The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option.  The EITSD provides support to users of GSA’s internal infrastructure as well as applications and systems owned by various GSA Service and Staff Offices....

Empower AI: As the Accounts Services Manager, you will lead and manage a team of highly skilled technicians and leads to ensure that all network account services are delivered within contract defined Service Level Agreements.  You will also develop and implement initiatives for training and knowledge management while promoting a culture of high-quality customer service.  In assuming this position, you will be a critical contributor to meeting Empower AI's mission: To deliver innovative, cost-effective...

The Proposal Writer plays a critical role in shaping the strategy, structure, and delivery of proposals submitted across federal agencies. Working closely with proposal management, business development, capture, solutioning, and operations teams, this position ensures every submission is compelling, compliant, and fully aligned with customer requirements. This role directly supports Empower AI’s growth strategy and will influence outcomes across all business units.   What You’ll...

Key Responsibilities: Work location is Camp Humphreys, Korea.   - Responsible for providing technical direction for C4OPS planning and policy. - Responsible for assisting in the development of interoperability and interdependency requirements of systems, networks, and cybersecurity. - Responsible for assisting supported organizations in articulating their requirements and recommended C4OPS priorities for battle command/senior leaders. - Responsible for developing the organizational messaging strategy for engaging the entire customer base. - Responsible for developing Service...

    Empower AI is in search of an Information Systems Security Manager (ISSM) to support the Air National Guard Reserve Order Writing System (AROWS) as part of the Air National Guard Web Tools and Cloud Support Services (AWTCSS) Contract. This position is remote but must live within 2 hours of Andrews AFB, Md. and able to report onsite if necessary for meetings, etc. The ISSM will perform the following functions:    -

Empower AI partners with leading enterprise technology platforms to help customers achieve meaningful business outcomes, with a strong focus on ServiceNow-based digital workflows that support modernization, transformation, and operational efficiency.The ServiceNow Developer is a hybrid role combining hands-on ServiceNow development with partner co-sell execution and ecosystem leadership. This individual serves as both a technical contributor and a trusted partner-facing lead—strengthening Empower AI’s ServiceNow delivery capability while improving our standing, performance, and visibility within the ServiceNow partner ecosystem.This role is focused on execution, solution...

Overview:   The Change Management (CM) Lead (CML) provides enterprise-level operational CM leadership for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) information technology (IT) infrastructure.  USCIS has over 27,000 Government employees and contractors working at over 250 offices worldwide.    

As a Medical Review Specialist V (Medical Reviewer V), you will review and analyze  Medicare claims sampled by the Department of Justice, using associated medical records, to make payment determinations based on coverage, coding and utilization of services and practice guidelines. This is a casual/part time position.   -

Empower AI: As the EUD Desktop Support Technician (Intern), you will exemplify outstanding customer service to all organizational staff members in your role as an intern. Working alongside a team of professionals, you will assist in providing end-user support for software, hardware, and network-related issues. Daily interactions with customers will help ensure productivity and...

Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers. The Security Operations Manager (SEC) shall serve as the Security...

Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State (DOS), Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.   The...

Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.   The Database Support Manager (DSM)...

  Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.   The...

Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.   The Network Operations Manager (NWM)...

  Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.   The Enterprise Operations Center (EOC) Manager (EOM) shall be responsible for managing the CA enterprise...

  Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.   The...

Overview:   This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.     The...

The PgM shall be responsible for the overall execution and success of this TO and provides overall leadership, management, direction, and guidance for all contractor personnel assigned to the TO.  The PgM is ultimately responsible for the quality and efficiency of the TO, to include both technical issues and business processes.  The PgM has the authority to commit and make decisions for EAI in response to Government issues, concerns, questions, and comments, as well as be proactive in alerting the Government to potential contractual or programmatic issues including situations that may comprise the contractor’s ability to provide services.

Overview:   The Service Center Manager (SCM) shall be responsible for the total management of the Service Center, including the Service Desk (SD), Desktop Support, incident and IT service request management and tracking, ticket escalation, communications and notifications, mobile services support, management of knowledge-based articles and SOPs. The SCM shall be responsible for overseeing SD personnel, responsible for total ticket ownership...