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We are delighted that you’re exploring employment with us! Empower AI has exciting opportunities across all functions that will challenge you, provide a fantastic place to work, and allow you to continue your growth and professional development.
Use our search fields below to find the next step in your career path!
**If you are a current Empower AI Employee, please visit the internal Employee Career Center on myEmpowerAI to search, apply and refer friends to jobs!
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We have an exciting opportunity at the Department of State! The Application Support Analyst (Tier II) is responsible for the legacy application operations within the hybrid VPC and global network infrastructure for the customer. This role manages over 200 legacy applications and products, including existing and new products and applications introduced during this effort.
Responsbilities:
- The analyst oversees application user management to provide and maintain access.
- You will support installation and deployment of customer legacy and new applications, including troubleshooting, diagnosis, evaluation, maintenance, availability, and...
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We have an exciting opportunity at the Department of State! The Application Support Analyst (Tier II) is responsible for the legacy application operations within the hybrid VPC and global network infrastructure for the customer. This role manages over 200 legacy applications and products, including existing and new products and applications introduced during this effort.
Responsbilities:
- The analyst oversees application user management to provide and maintain access.
- You will support installation and deployment of customer legacy and new applications, including troubleshooting, diagnosis, evaluation, maintenance, availability, and...
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We have an exciting opportunity at the Department of State! The Configuration / Change Management (C/CM) Specialist is responsible for all configuration and change management operations within the hybrid VPC and global network infrastructure for the customer using the ITIL framework.
Responsbilities:
- You will maintain accurate and timely records of all configuration items, and coordinate configuration information with incident, problem, change, and release management processes.
- Automated discovery methods shall be used to reconcile configuration updates with established baselines.
- You will record, track, and monitor all CIs,...
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We have an exciting opportunity at the Department of State! The Inventory Systems Administrator is responsible for all inventory management system supporting within the hybrid VPC and global IT infrastructure for the customer.
Responsbilities:
- You will ensure we provide all necessary inventory systems and administration of the warehouse and contents.
- You will administer a Government-approved COTS inventory management software capable of real-time inventory levels, shipping status, automatic packing/inventory lists, and achieving efficiencies.
- The system shall also provide the appropriate...
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We have an exciting opportunity at the Department of State! The Data Center Operations Specialist is responsible for the operations supporting the hybrid VPC and global network infrastructure for the customer.
Responsbilities:
- You will be required to install, troubleshoot and configure servers, blades, APCs, storage and backup systems in the data center.
- You will also install and manage on-site computer workstations, monitors, laptops, printers, scanners.
- You will install and configure software packages, routine and emergency installation of patches, upgrades, antivirus software, anti-virus signature files and...
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We have an exciting opportunity at the Department of State! The Service Catalog / Portfolio Analyst is responsible for the operations supporting the hybrid VPC and global network infrastructure for the customer.
Responsibilties:
- You will be a key member of the team providing a wide range of Information Technology services, infrastructure support, and program management services.
- You will support in managing and continuously improving the enterprise-level ServiceNow IT service portfolio and catalog.
- You shall ensure the portfolio offers customers a comprehensive, clearly defined, and easily accessible set of products and services...
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We have an exciting opportunity at the Department of State! ITSM Process Analyst is responsible for the operations supporting the hybrid VPC and global network infrastructure for the customer.
Responsibilities:
- You will coordinate and improve Incident and Service Request Management as part of broader ITSM efforts.
- You shall develop, coordinate, administer, update, and submit change requests to maintain workflows in the Ticket Management System (Service Now), and recommend system enhancements for hardware, software, processes, and procedures to improve ITSM operations.
- You will collaborate with stakeholders to update Ticket...
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We have an exciting opportunity at the Department of State! The Network Operations Lead is responsible for the implementation and evolution of the network and supporting systems supporting the global network infrastructure for the customer.
Responsbilities:
- You will participate in high-level enterprise architecture analysis, evaluation, design, integration, documentation, and development across the global network (LAN, WAN, CAN, VLAN).
- You will lead a group of network operations engineers and analysts and ensures adherence to quality standards and reviews enterprise architecture deliverables You must apply high-level business and...
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We have an exciting opportunity at the Department of State! The Enterprise Operations Center Analyst is responsible for the operations supporting the hybrid VPC and global network infrastructure for the customer. This position supports all Tier II incidents. Responsibilties:
- You will provide data entry, documentation, tracking, and management of all reported problems, requests, and status inquiries.
- You will ensure that all incidents and problems are accurately logged into the Ticket Management System and managed in accordance with customer requirements.
- You will use enterprise monitoring capabilities to monitor infrastructure availability system health, and capacity across all customer...
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Empower AI: As a Medical Review Specialist III (Medical Reviewer III) for Empower AI Company, you will perform Medicare comprehensive medical record and claims review to make payment determinations for Medicare DRG Inpatient Acute Hospital admissions. Perform projects or duties as assigned by the Lead Medical Review Specialist. You will serve as a critical component in meeting our mission of providing excellent services to our clients. Your experience ensures an exciting and rewarding opportunity to be at the forefront of...
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We have an exciting opportunity at the Department of State! The Firewall/Security Engineer is responsible for the design, implementation and evolution of the network and security systems supporting the global network infrastructure for the customer.
Responsbilites:
- You will be required to be informed of new technical developments and security trends in the industry.
- You will also make recommendations to management on desirable network security configurations and solutions and opportunities.
- You will be required to research, evaluate and document new products, configurations and tools. Your role continually plans for the...
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We have an exciting opportunity at the Department of State! The Network Operations Engineer is responsible for the implementation and evolution of the network and supporting systems supporting the global network infrastructure for the customer.
Responsibilties:
- You will participate in high-level enterprise architecture analysis, evaluation, design, integration, documentation, and development across the global network (LAN, WAN, CAN, VLAN).
- You must apply high-level business and technical principles and methods to very difficult technical problems to arrive at creative engineering solutions.
- You will make recommendations to...
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We have an exciting opportunity at the Department of State! The Card Printer Maintenance Technician shall provide regularly scheduled onsite preventive maintenance and on-call remedial maintenance for critical agency card printers nationwide, including local test facilities, to ensure uninterrupted passport production. Unique to the position is that you will travel to and perform on-site maintenance at various locations within the geographical region. Although you are assigned to a specific location, you will be required to travel to other Department of State locations.
This position shall perform the following (to include but not limited to) activities:
- Deploy HV Card Printers...
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We have an exciting opportunity at the Department of State! The Card Printer Maintenance Technician shall provide regularly scheduled onsite preventive maintenance and on-call remedial maintenance for critical agency card printers nationwide, including local test facilities, to ensure uninterrupted passport production. Unique to the position is that you will travel to and perform on-site maintenance at various locations within the geographical region. Although you are assigned to a specific location, you will be required to travel to other Department of State locations.
This position shall perform the following (to include but not limited to) activities:
- Deploy HV Card Printers...
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We have an exciting opportunity at the Department of State! The Card Printer Maintenance Technician shall provide regularly scheduled onsite preventive maintenance and on-call remedial maintenance for critical agency card printers nationwide, including local test facilities, to ensure uninterrupted passport production. Unique to the position is that you will travel to and perform on-site maintenance at various locations within the geographical region. Although you are assigned to a specific location, you will be required to travel to other Department of State locations.
This position shall perform the following (to include but not limited to) activities:
- Deploy HV Card Printers...
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We have an exciting opportunity at the Department of State! The Card Printer Maintenance Technician shall provide regularly scheduled onsite preventive maintenance and on-call remedial maintenance for critical agency card printers nationwide, including local test facilities, to ensure uninterrupted passport production. Unique to the position is that you will travel to and perform on-site maintenance at various locations within the geographical region. Although you are assigned to a specific location, you will be required to travel to other Department of State locations.
This position shall perform the following (to include but not limited to) activities:
- Deploy HV Card Printers...
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We have an exciting opportunity at the Department of State! The Card Printer Maintenance Technician shall provide regularly scheduled onsite preventive maintenance and on-call remedial maintenance for critical agency card printers nationwide, including local test facilities, to ensure uninterrupted passport production. Unique to the position is that you will travel to and perform on-site maintenance at various locations within the geographical region. Although you are assigned to a specific location, you will be required to travel to other Department of State locations.
This position shall perform the following (to include but not limited to) activities:
- Deploy HV Card Printers...
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We have an exciting opportunity at the Department of State! The Card Printer Maintenance Technician shall provide regularly scheduled onsite preventive maintenance and on-call remedial maintenance for critical agency card printers nationwide, including local test facilities, to ensure uninterrupted passport production. Unique to the position is that you will travel to and perform on-site maintenance at various locations within the geographical region. Although you are assigned to a specific location, you will be required to travel to other Department of State locations.
This position shall perform the following (to include but not limited to) activities:
- Deploy HV Card Printers...
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We have an exciting opportunity at the Department of State! The Senior Network Engineer is responsible for the design, implementation and evolution of the network and supporting systems supporting the global network infrastructure for the customer.
Responsbilities:
- You will direct and participate in high-level enterprise architecture analysis, evaluation, design, integration, documentation, and development across the global network (LAN, WAN, CAN, VLAN).
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We have an exciting opportunity at the Department of State! The Network Engineer is responsible for the design, implementation and evolution of the network and supporting systems supporting the global network infrastructure for the customer.
Responsibilities:
- You will be required to be informed of new technical developments and trends in the industry.
- You will also make recommendations to management on desirable network solutions and opportunities.
- You will be required to research, evaluate and document new products and tools.
- Your role continually plans for the expansion of networks.
- You will regularly interact...
