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We are delighted that you’re exploring employment with us! Empower AI has exciting opportunities across all functions that will challenge you, provide a fantastic place to work, and allow you to continue your growth and professional development.
Use our search fields below to find the next step in your career path!
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Empower AI: As a casual status Customer Service Representative I (CSR I) for Empower AI, Inc., you will contact and communicate with providers to obtain required medical record documentation in an expeditious manner. The CSR works in a fast-paced challenging environment using clear, concise descriptions of the requested provider documentation to avoid misunderstanding and the need for repeated follow-up calls. You will serve as a critical component in meeting our mission of providing excellent services to our clients. Your experience ensures an exciting and rewarding opportunity to be at the forefront of activities related to implementing healthcare reform on a national...
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Responsibilities
As a Program Manager, you will lead the performance of all work under the Defense Counterintelligence and Security Agency (DCSA) Customer Support Services (CSS) contract, serving as the contractor’s named lead with full authority to act on all contract matters.
You will be responsible for the overall management of enterprise IT customer support services delivered to approximately 13,000 DCSA personnel across 167 field sites. You will serve as the principal...
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As a Deputy Program Manager, you will act for the Program Manager in their absence and serve as the alternate contractor representative for the Defense Counterintelligence and Security Agency (DCSA) Customer Support Services (CSS) contract.
You will support day-to-day program operations, manage tier-down delegation of program responsibilities across functional leads, and provide continuity of operations across the DCSA CSS support footprint. You will partner with the Program Manager to ensure consistent execution of service delivery commitments and compliance with all PWS...
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As a Risk Management Support Lead, you will be accountable for safeguarding the enterprise mission of the Defense Counterintelligence and Security Agency (DCSA) Customer Support Services (CSS) contract by ensuring all systems meet cybersecurity, Risk Management Framework (RMF), and Authorization to Operate (ATO) requirements.
You will lead end-to-end RMF execution from system categorization through continuous monitoring, manage System Security Plans (SSP), Security Assessment Reports (SAR), and Plans of Action and Milestones (POA&M), operate the Enterprise Mission Assurance Support Service...
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SUMMARY
DIGIT is seeking a Deskside Support Technician to provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
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The AV Installation Technician is responsible for installing, configuring, testing, and documenting audiovisual systems in support of classroom, conference, broadcast, and specialized media environments. This role supports the successful deployment of wired and wireless AV systems by performing equipment installation, cabling, integration support, labeling, testing, troubleshooting, and turnover activities while ensuring compliance with technical standards, project requirements, and site safety expectations.
Key Responsibilities:
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The Control Systems Programmer is responsible for programming, integrating, testing, and documenting audiovisual control systems and related technologies in support of complex AV and broadcast environments. This role supports implementation of wired and wireless AV systems, digital signal processing, networked media components, and associated user interfaces to ensure reliable, secure, and operationally effective system performance.
Key Responsibilities:
- Develop,...
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The DSP Programmer is responsible for programming, integrating, testing, and documenting digital signal processing and AV control solutions that support complex wired and wireless audiovisual environments. This role helps deliver reliable, user-friendly systems by translating approved system designs into functional configurations, validating performance in the field, and supporting turnover to end users and Government stakeholders.
Key Responsibilities:
- Program...
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The Network Installation and Configuration Technician is responsible for installing, configuring, testing, documenting, and supporting wired and wireless network infrastructure. This role performs hands-on work with structured cabling, network hardware, device configuration, connectivity testing, troubleshooting, and as-built documentation to ensure reliable, secure, and standards-aligned network operations.
Key Responsibilities:
- Install, terminate, label, and test copper and fiber cabling for LAN,...
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SUMMARY
DIGIT is seeking a Deskside Support Technician to provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
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The Senior AV Technician is responsible for installing, configuring, integrating, testing, troubleshooting, and documenting audiovisual systems in support of classroom, conference, broadcast, and specialized media environments. This role provides advanced technical expertise in the field, supports successful system deployment and acceptance, and serves as a senior team member who helps guide junior technicians, resolve complex issues, and maintain high standards of quality and execution.
Key Responsibilities:
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SUMMARY
DIGIT is seeking a Deskside Support Technician to provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
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SUMMARY
DIGIT is seeking a Junior Computer User Support Specialist to support ticket processing and resolution management, which includes detailed and clear documentation of the problems and the actions taken to resolve them. Customer service is key to this position. You will provide technical assistance to computer users by answering questions to resolve computer problems for the end user. Typical assistance concerns the use of computer hardware and software, to include...
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Director, Business Development — DoS/DHS/Federal Civilian
The Director of Business Development for the Federal Civilian Business Unit will be responsible for driving new business growth across the Department of State, DHS, GSA, HHS, and other priority federal civilian accounts. This is a quota-carrying business development role requiring demonstrated success as the primary account and pursuit business development lead for large-scale federal civilian opportunities.
The ideal candidate will bring established customer relationships, proven account ownership, disciplined pipeline development, and...
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As an Information Security Analyst I, you will assist the Program Manager and Cybersecurity Engineers with Risk Management Framework (RMF) related activities including Security Control Assessments (SCA) and assisting system owners in the transition to RMF compliance. In assuming this position, you will be a critical contributor to meeting Empower AI’s mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. This position is located in Fort Huachuca, Arizona. Must have active Secret clearance.
Highlights of...
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POSITION SUMMARY
The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD provides support to users of GSA’s internal infrastructure as well as applications and systems owned by various GSA Service and Staff Offices. The EITSD is the centralized POC for GSA end users and customers to report incidents, submit requests, seek advice,...
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As a Mid Level Project Engineer, you will be part of a mission‑focused team supporting critical Army missions at Fort Huachuca. In this role, you will assist with cybersecurity operations, enterprise IT support, operational engineering, and field services that directly contribute to the security and reliability of Army systems.
You will gain hands‑on experience supporting real‑world missions, working alongside experienced engineers and cybersecurity professionals while learning DoD IT service management, cybersecurity compliance, and...
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Summary:
The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD provides support to...
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Provide Quality Control (QC) support on a wide variety of IT systems, to include premises wiring; inside plant (ISP) infrastructure, telecommunications rooms/areas and associated infrastructure; and outside cable plant (OSP) infrastructure. This is for Inside and Outside Plant with...
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The Senior Subcontracts Administrator is responsible for leading and managing complex procurement and subcontract administration activities in support of federal government programs. This position performs the full range of procurement lifecycle activities, from proposal support and subcontract strategy development through subcontract award, administration, compliance oversight, and closeout. The Senior Subcontracts Administrator serves as a trusted advisor to program teams, contracts, finance, and executive leadership, ensuring compliance with company policies, FAR/DFARS regulations, and CPSR requirements. This is a hybrid role requiring onsite work Tuesdays and Wednesdays in our Reston, VA office.
